I hate to leave a bad review as the staff are lovely and most are honestly trying their best. But .... the first rooms we eere given were without a doubt the worst I have ever stayed in. To say they were dated is an understatement, they were awful. The room the kids had was even dangerous as the lead to the fridge was showing bare wires. Both our rooms were filthy and the fridges were a biological hazard. We made a complaint which was taken seriously and was promised their best rooms for the next day. We were shown a choice of 4 of their 'best' rooms which although better was far from what I'd expect the best to be but were acceptable. The food was barely edible except for one night they had an outdoor banquet style spread which was wonderful. The rest of the week the food was terrible, the breakfast wasn't even worth getting out of bed for! The outside bar drinks were served in filthy plastic beakers. Each day we were approached by people trying to sell us massages, tours, drinks, diving etc and were difficult to shake off as they wouldn't take no for an answer. The wifi was only available in reception but don't worry the shop sells data bundles for £20!!! The outside space was nice but a lot of cracked/broken tiles around the pools made it feel unhygienic. The rooms shown on the website I honestly believe are in their 'sister' hotel which is next door, there is no comparison between them the other hotel is beautiful.
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