I recently stayed in the Sunrise Alma Bay for 8 days and the hotel atmosphere was just great. The hotel staff were so helpful. My room cleaner Ibrahim was so accommodating, friendly and efficient...and an expert in towel art! Emad at the pool bar was so welcoming and the service was excellent. Hamdy and Mohammed in the towel station/by the beach were friendly faces every morning and so helpful. Anastasia in Guest Relations came around to our table every breakfast and was able to action any little requests we had. She was very impressive with her notebook and actioning things so quickly. And lastly, when I asked to extend my room for a few hours (and very reasonable additional cost) on my last day, the Hotel Manager arranged for me to be moved to a suite on the seafront and the concierge Mahmoud was so kind in helping with my luggage and room change. I have been visiting Egypt for 10 years now and this stay has been a highlight for me because of the helpfulness and friendliness of the hotel staff, the delicious food, the pool (one of the best I have seen), and the beach front with pier and lagoona just make it the perfect location. The added bonus is that it is only about 20 mins from Hurghada airport. I would recommend this hotel to families, couples, singles and will definitely be coming back again. Thank you. Ciara
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