로얄 우르 블랑 부티크 호텔 & 스파

房間裏沒有電話可以聯繫前台 不過服務態度很好

We stayed here via Crystal Ski and it was fab. Food is really good for both breakfast and evening meal. Rooms comfortable, with good beds, nice treats on arrival of chocolates. Robes and slippers provided. 10 min walk from the boot room to a short run to the Alpe Express

Hotel rooms are great. Plenty of space and light and bathrooms good too. Majority of staff are excellent. Location is ok. Bit of a walk to slopes in the morning and more of a walk getting back. Breakfast is good. What let the hotel down was the grumpy front of house lady at evening meals and the lack of food choice and food. If you don’t make the first sitting at 7pm they have always run out of the decent dishes and there were only a couple. Quality of food on first 2 nights was good. Then went downhill. Boot room is cramped and boot warmers never worked even though someone was supposed to be coming to fix them

Nice hotel for a week of skiing. Modern and clean style. Bar area has a nice warm and cosy vibe with a pool table and open fire. We stayed bed and breakfast and thought the breakfasts were great. Plenty to choose from including freshly made crepes and omelettes and the views from the restaurant were stunning. Spa is small but nice. We had an hour in the jacuzzi sauna and steam room and then a great massage one day after skiing. It’s not ski in ski out (it wasn’t advertised as such). In the mornings we walked 100m down the hill to ski down to the gondola. In the afternoons we got the free shuttle bus back to the door. We didn’t ever wait more than 10 mins for the bus. Room was a decent size and cleaned daily. Would stay again.

Well well well, where do I start with this place!! Came on a skiing holiday with my girlfriend for 4 days and it’s safe to say the royal ours blanc hotel ruined our holiday. We was on the same flight as 2 couples who are from our area and have mutual friends, we ate out a few nights and got to know eachover better, they had an issue with the hotel as the payment system on the hotels end was not working, they had confirmation via email and also shown on there bank statement that they have payed the full hotel fee before they even arrived. As I checked out this morning everything was fine on my end got on the plane and arrived home safe and sound, I then received an email from the hotel saying they have debited £1,130.65 from my account as my FRIENDS payment didn't go though. Not only is this illegal but it is very unprofessional. ( I have attached screenshots of the email). I have now Been charged for someone else’s stay, I have no way of getting the money back off the hotel and my friend has already paid his bill and has full proof and confirmation of this. Not only did this happen, they “ACCIDENTALLY” charged me £435 twice (£870) and told me they will transfer it back to me. After having to constantly hassle them for my money back they only sent me £830 back, so not only have they charged me for someone else’s stay they have also short changed me £40!!! The rooms here are an absolute disgrace. No towels get changed and not fresh bottles of shower gel and shampoo get changed either, you have to go to the reception and ask for them yourself! The breakfast here is appalling, everything is cold, there is never any fresh juice as they don’t replace it when it’s empty & they don’t change the fruit, the fruit was sat there for days on end and gone mouldy (photos attached). I have emailed them back that I will be taking this matter to court if I don’t receive MY money back within 3-5 working days and still have no response. Guys please please please stay as far away from this hotel as possible. It is absolutely shocking here!!!!

After reading some of the reviews left in relation to this hotel, we felt we should dispel a few untruths! The hotel is warm and cosy throughout and the decor very stylish. The bar and restaurant are modern and the staff incredibly friendly and helpful. We were able to leave our bags and change for a day of skiing even though our room wasn’t yet ready. Our room was functional and cleaned daily. We had everything we needed including bathrobes and slippers. There was a huge choice of foods at breakfast, and the opportunity to order freshly made crepes and omelettes. We couldn’t fault the Royal Ours and would gladly stay again at this luxurious hotel.