Name: 햄프턴 인 - 휴스턴/브룩할로우
Address: 12909 Northwest Fwy, 77040 휴스턴, 텍사스, 미국, 12909 Northwest Fwy, Overseas, 미국
Rating: 4

햄프턴 인 - 휴스턴/브룩할로우

햄프턴 인 - 휴스턴/브룩할로우 리뷰

햄튼 바이 힐튼

모든 리뷰

높은 평점 리뷰

피트니스

24시간 프론트데스크

주차 시설

수영장

인터넷

흡연구역

반려동물 허용

조식 포함

금연 객실

모든 언어

영어

중국어

말레이시아어

모든 객실 유형

퀸룸 (금연)

장애인지원룸 퀸 침대 2개 (휠체어용 샤워실, 금연)

스튜디오 스위트 킹 침대 1개 (소파침대, 금연)

I stayed at this Hilton from 04/20 - 23. I tried to use the app to choose my own room, but the hotel pre-selected the room. Tried many times throughout the day, but was offered the same room each time. My reservation stated I was to receive a king room with sofa. No sofa in my room. Finally accepted. The room/hotel had a bad remodel. They repainted and put in new carpet and furniture, but there are still holes in the walls, a bad shower head (albeit new), and fixtures in the bathroom are broken or falling off the wall. The good: the TV was new and larger. The bad: the front desk. Getting towels is like pulling teeth. Called multiple times, but no towels. Finally tracked someone down, and he was almost rude telling me to leave my old towels outside the room in the hall. I even requested extra towels on my reservation. I walked by the housekeeping room on my way to my car and there were hundreds of freshly folded towels in there. I had 1 hand towel and 2 bath towels in my room. No washcloths. I went to walmart and bought a shower loofah. My garbage was so full by the time I left, I had to leave garbage on the desk. Sorry housekeeping. Management has opted not to provide housekeeping services so I guess you get what you get.  My brother came to the hotel at 6:30 on Saturday to take me golfing. The front door of the hotel was locked and the lady at the desk only pointed to a room key. He called me, and I had to go down and let him in. Ridiculous. I get that they need security features, but it's odd that she only pointed to a room key. He was dressed well and didn't look to be a homeless guy looking to use a bathroom.  I was left with only decaf coffee in the room. They serve coffee downstairs, but the cups are terribly small, so I would have had to walk several trips. No thanks. I drove to Starbucks each day. I never ate breakfast at this hotel.  Dear Hilton Corporate. The parking lot has designated spots for Diamond members. No other 'perk' for being a Hilton rewards member. And even if I weren't a Hilton rewards member, there's no benefit to staying at this property. With so many other options, stay somewhere else. There's a Marriott just north of this property on Hwy 290.

This was the worst experience we've ever had with a Hampton property. The young man who checked us in was nice.  But we picked rooms through the app to have 2 rooms adjoined and the other next to that room- and we did receive 2 adjoining rooms and one room down the hall.  We were OK with that as we just wanted to get in our rooms and rest as we were traveling with children.  The room that was down the hall had a strong cigarette smell, which we dealt with, and just switched rooms within our group.  We did not want to add to the work load of the front desk people as they seemed overwhelmed, the elevators weren't working, and they stated they were short on cleaning staff.  We let the kids rest a bit and then we went out to enjoy some entertainment that was near the hotel.  Upon coming back, we noticed that one of the  adjoining rooms was locked from the inside.  The latch was preventing us from opening the door even though we were able to unlock the door with the key.  We called the front desk to inquire if there was someone who could help us with opening the inside latch.  I explained what had happened and the lady who answered said ”so are you saying you don't know how to open the door using the key card?”.  I then spent some time explaining that we could unlock the door but we couldn't open the door due to the latch being locked.  She then asked me ”what are you expecting me to do?”  I responded that I would like to know if the hotel had a specific tool they use in  the event that the latch locks the door from the inside.  She said ”nope.”  So I asked her what my options were, how could I get my things out of the room, etc.  She responded ”you can forget your things and I can look to see if there is another room.”  I explained I had my clothes and medicine inside the room that I needed and she said ”oh well.”  I said ”so there is no way to retrieve my things at least?” and she said ”nope” and hung up on me.  So we started YouTubing solutions to open hotel doors that have an inside latch and just couldn't quite reach that latch.  After an hour (trying to avoid the lady at the front desk) at about 1 am, I realized I had no option but to try again to have a conversation with the lady.  I went down to the front desk and she moved me to a room on the 1st floor.  In person, she was a little more polite than on the phone.  We went to breakfast the next morning and asked the day shift front desk representative about the original room situation that was locked.  She said ”oh, that was unlocked this morning when our maintenance man got here.”  The night shift front desk representative never mentioned that maintenance would be able to open the door within a few hours.  We then were able to get into our room and enjoyed the good location of the hotel.

평점 (높음→낮음)

평점 (낮음→높음)

윌리엄 P. 호비 공항까지 거리: 38.2km

Houston, TX Railway Station까지 거리: 19.5km

모든 여행자

출장

가족

개인

지인예약대행

커플

친구와 여행

기타

햄프턴 인 - 휴스턴/브룩할로우의 후기 107건을 트립닷컴에서 확인해 보세요! 투숙객의 솔직한 호텔 리뷰를 볼 수 있습니다.

햄프턴 인 - 휴스턴/브룩할로우 후기 확인하기 | 트립닷컴

https://ak-d.tripcdn.com/images/0224e12000h8n7t2xA39D.jpg

힐튼 베이징 통주 리뷰

그랜드 실라이 호텔 리뷰

호텔토마스 명동 리뷰

홀리데이 인 레밍턴 스파 / 워릭 리뷰

잉빈국제 호텔(광저우신바이윈국제공항) 리뷰

파크 MGM 라스 베이거스 리뷰

아쿠아 리오 호텔 리뷰

Gusu Yard Duanshantang 리뷰

란저우 시관 장예루 보행자 거리 아투어 호텔 리뷰

프라임 플라자 쿠알라나무 메단 리뷰

Hotel Vivo Sampit 리뷰

트로피카나 호텔 리뷰

Luodong Tian Tian Circle Bed and Breakfast 리뷰

Taksim Istanbul Nis Hotel - Istiklal Street 리뷰

James Joyce Coffetel (Jinan Railway Station North Metro Station) 리뷰

톱 호스텔 사무이 리뷰

더 프라우드 카론 비치 푸켓 트레이드마크 컬렉션 바이 윈덤 리뷰

워터홀 컨트리 하우스 러스퍼 리뷰

카사 바예호 호텔 바기오 리뷰

Safranbolu Seyi̇r Konak Hotel 리뷰

광저우 톈허 힐튼 호텔

손더 더 그레이스

호텔 빌라 플로렌티나

Capsule Hotel Suzumoriya

AB 호텔 오사카 사카이스지 혼마치

쑤저우 인샹이쑤 중국 스타일 인 (Inn)（관첸제 핑장루）

HanTing 호텔(상하이 홍차오 기차역)

Uijeongbu Kara

홈인 호텔 ·neo (상하이주위안 즈짜오쥐루 )

더 싱굴라리 호텔 & 스카이스파 앳 유니버설 스튜디오 재팬 TM

맞춤형 호텔 추천

seo-hotel-reviewpc

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-trip-header

@ctrip/hoh-online-head-album

@ctrip/hoh-online-review-searchbox

@ctrip/hoh-crumb

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-cookie-banner

@ctrip/hoh-online-gotop-slider

@ctrip/hoh-online-commentList

@ctrip/hoh-trip-gtm

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/trip-web-img

@ctrip/hoh-api-city-poi

@swc/types

@ctrip/hoh-hydrator

@ctrip/hoh-ibu-dependency

@ctrip/hoh-component-context

@ctrip/hoh-storage

트립추천

트립닷컴 가격 보장제

숙소 답변

평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.

${{hotelName}} 리뷰

${{hotelName}} 후기

여행 날짜에 예약 가능한 객실이 있는지 확인해 보세요!

여행 날짜를 입력하고 최신 요금 및 예약 가능 여부를 확인하세요

${{cityName}} 호텔 검색

최근 검색 내역

${{cityName}} 호텔 추천 Top 10 최저가 예약 | 트립닷컴

seo-hotel-reviewpc_0_0_39

햄프턴 인 - 휴스턴/브룩할로우 후기