Ramada by Wyndham Hounslow - Heathrow East

Location is certainly the winner here, being just a couple minutes walk from the tube station, and close to shops and restaurants if you need. I stayed a single night as an alternative to my usual airport stopover and will certainly be returning as I had no complaints at all for the price. The room was modern and clean, and a spacious size. There were electric sockets next to both sides of the bed, the TV was decent enough for a single night and there was minimal noise from outside or adjacent rooms, despite the central busy location. At the right price point this is one of my new favourites in the area!

Food amazing however little shady regards their treatment towards an individual with life threatening allergies. Waiting staff assured the food contained none of her allergens yet she started to have a reaction on ingesting some of the food. Antihistamine tablets reduced reaction thankfully. My colleague asked to see the ingredients and all foods offered. This was never produced although asked for several times. The kitchen changed her food upon request. Pudding arrived with the comment “ this contains non of your allergens but we cannot guarantee that ingredients sourced have not been contaminated with nuts in the factory “ So my colleague was being handed the responsibility of Russian roulette with her pudding ! The pudding was refused. Ingredients list again not given on request and her pudding was exchanged for fresh fruit. Appalling service for someone that could literally lose her life from anaphylaxis.

Room was not clean. Telephone was broken. Air conditioner was broken. They brought a fan instead saying that your room air-con had been broken for a long time. Do not care a health and sanitary conditions against covid-19. Nothing inside of hanging antivirus bottles. Reception guys are rude. Never qualified for a 3star hotel they say.