호텔 & 스파 빌라 세렌

The place to be Magnifique séjour dans un établissement remarquable ! Un personnel au petit soin!!! On veut revenir!!!!!!!

The hotel is in a great location on the edge of the lake with stunning views but only5 mins walk from town All the staff were lovely, friendly and professional especially Philip The room was stylish and comfortable We definitely will return

One of our favorite hotels we’ve ever stayed in. Great location, excellent rooms with great views. Friendly staff

Villa Seren, Soorts Hossegor A beautiful find in a fabulous, upmarket spot on the estuary; ruined by miserable, unmotivated staff. A place with incredible bedrooms but lacking the love: Looking forward to a bath? You need to be a giant to reach the wall soap dispenser or the on/off buttons for the taps. So, it’s an updown, updown sort of experience, and hold on tight whilst manoeuvering or you’ll skid on the slimy bath floor created by the soap being dispensed above. Maybe just don’t bother with the bath because the maid hasn’t reached in to clean the soap scum from the sides from the last guest! Fancy a dip in the pool, or a laze on the uncomfy sunloungers? Only if you have booked, or it’s after 4pm: ridiculous. A place full of rules where there’s no greeting in the spa but they miraculously come running after you to scold you for not taking your shoes off!! Restaurant, bar and reception staff all had a couldn’t care less attitude. Menu very limited, many better places to eat in the town such as the excellent Bistro Balneare Solution: motivate and train your staff and get the management to sleep in a room!

Wonderful

What a wonderful hotel made even more special by its location Fantastic food and above all amazing staff who are delighted to help with anything you could need . The rooms are spectacular with large balconies and every creature comfort