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We asked for a handicapped accessible room, which we were given. However, the bed was so high that my husband needed help getting on to it. Thank God he is not in a wheelchair. There is no way he could have gotten onto the bed. From what we were told, the height of the bed is company policy??? What a shame as it is close to my daughters college and we would have stayed there many more years thru her 4 years there. Back to the Microtel where they have normal beds!!

The check in process was slow in the evening. Person was fine just seemed overwhelmed. Additional morning/check out staff helpful. Room was large and as described. A definite plus and was clean. Refrigerator was larger than most and microwave was also a nice size. Bathroom products good quality. The hotel area is not one I would stay in again. Our room faced someone’s back yard. Parking was limited. We arrived at night and didn’t see until am. Didn’t get to have breakfast other guests were hovering and stacking food and we had a time limit. This was part of college visit and we have been staying at different hotels and types. This best western was nice and if in a different area would recommend more.

Check was fast and easy, many options for the continental breakfast, pool area was clean. Definitely recommend bring snacks/drinks with you as there is no vending at this location. Says they offer drinks and snacks for purchase in main lobby but its very limit there was hardly anything there. 3 bags of cheese puffs and a few drink options

Room 119 Would gave been good except saggy bed and ac/heater didn't work properly - setting said 61 and it was more like 91. No way to turn it down except for turning it off. Temp and bed comfort are pretty high on my list for important hotel room features. Sorry about this review but I hope this is helpful for them or for others. Dont get room 119.

Ok - just know there is a train that runs through The only issue was that the request to have a room on the back side of the hotel, away from the road and train tracks, was ignored. Otherwise, it was an okay place to stay.

The staff were all kind and friendly and made sure we enjoyed every aspect of our stay