마이크로텔 인 & 스위트 바이 윈덤 후버/버밍행(Microtel Inn & Suites by Wyndham Hoover/Birmingham)

Horrible stay! Everything is outdated & the bathroom was dirty. The pillows were flat and even the coffee packets were expired! Free breakfast meant cold cereal and a packet of instant oatmeal (without any hot water) and watery orange juice with no fruit. The front desk staff wasn’t friendly at all.

When I did the booking, I did not ask for a handicapped room, and when I came in the hotel, they’ve given me a completely handicapped room, and when I went to the front desk for the manager to just change my room, they said no it’s done through ******* contact them they will do it. I don’t understand. What’s the big deal I’m not asking for an upgrade or anything but really unsatisfied with the service And the staff of the hotel would not recommend it to anybody.

Check in staff ok, check out staff very unfriendly. Could not take a shower, absolutely no warm or hot water. Leaking fridge, terrible loud noise all night. Dirty floor and towels left in room from previous night, small room, uncomfortable beds, terrible breakfast with almost nothing available. Will NEVER book again and suggest ******* delete this hotel from system.

Needs to be updated. Rooms are old, looking and dirty looking ones. Not very happy with my stay would not stay there again.

Upon check-in, our room did not seem clean. There was dust on tabletops & around ledges. The bathroom didn't seem sanitary or clean. There was damage to the tub and wall oulets that wasn't repaired & could be safety issues. We opted not to stay the night.

The property was old and room showed it mostly in the bathroom area The bed needs to be replaced

Our trip was just an overnight stay. I would definitely stay here again. I highly recommend it.

Staff was excellent and friendly, the blow dryer didn’t work and my biggest complaint was the bed frame. It was a metal frame that does not require a boxspring. Every time you moved it squeaked very loudly.

When we arrived in the evening time with our newborn and toddler the room was 84 degrees. The front desk apologized and said they always keep the air off when guest aren’t in the rooms. The room took several hours to cool down. The room itself was extremely dusty as if it hadn’t been used in awhile. The final straw for me was seeing a tiny roach on the bathroom vanity. When there is one roach there is hundreds more. This one was quick and ran it a crack by the blow dryer socket. About 20 min later my husband saw another one on the wall. Luckily, we were packing up to check out. This place just needs work. They put bandaids over problems that need to be fixed.