벨로라 힌튼, 어센드 호텔 컬렉션

바닥의 ​​방음이 매우 취약합니다! 밤 8시 30분부터 11시 30분쯤 위층 아이들 3명이 뛰어다니면서 문제를 일으키고 있었는데, 10시에 프런트에 전화했더니 갑자기 연결이 끊어졌습니다. 우리 방에 전화. 위생 상태도 그저 그렇고, 관광 성수기에는 집을 구할 수 없으니 그냥 그럭저럭 버텨보세요. ! 아침식사 양이 너무 적어요!

끔찍한 끔찍한 경험. 방음이 너무 안좋습니다. 불행하게도 우리는 사람들의 그룹 외에 머물고 있었다. 그들은 늦은 밤에 이야기를 나누었고 아이들은 복도에서 뛰어다녔습니다. 또한 이웃들은 새벽 1시까지 계속 걷고, 물건을 떨어뜨리고, 서랍을 열고 닫았다. 프론트 데스크에 3 번 전화했지만 아무 변화가 없었습니다. 게다가 직원들이 오전 6시 30분부터 복도 청소를 시작했는데... 방음이 얼마나 안 좋은지 아셔야 하고 이른 아침에 하시면 안됩니다! 전반적으로 최악의 경험! 가지마!

We stayed the night of august 8 coming from calgary. But first i booked the hotel on the 31st of july around 4:52pm and i phoned the front desk to book me 2 rooms seens she said thats ok theres 2 rooms for a double queen size bed and she just said she will be reserving it for me. So i hang up the phone and got a reservation notice for only one room, and i phoned her again to verify that it was 2 rooms, and she said she will fix it, i called in the third time and ask for a third room if possible she said she doesn't have available room which is fine and before i hang up ang verify the 2 rooms i reserved again she said she already reserved it. but apparently when we arrived at your hotel theres only 1 room has been reserved for us. Its so dissapointed and stressfull that around 12am at that time we are looking for a hotel for my brothers family to stay. The night audith front desk guy told me that he will try to talk to the manager if we can get discount. Butww when i talked to the morning shift fornt desk if she knows about what happen to us the night audith didint endores on theri logbook what happen, so no one will ever know what happen to us.Even my bill was wrong the lady that im mentioning on the first time i called said it was $250 for the room including the tax now what im seing on the reciept its $275. so is she even trained for the desk because shes creating some false information maybe? And also when she were on her shift while im talking to her she's using airpods and i think she's talking to somebody at that early on her shift. Emailed the manager of the hotel it seems like their not taking actions to this so i wrote down a review. Even the other establishment's there in hinton are saying this hotel sucks!.

Excellent hotel with an excellent location , extremely clean & comfortable. Upon arrival we were warmly welcomed by the friendly manager Ashkar Ahmed, he makes our trip more interesting with his bits of advice & tips about the city, supermarket, shops, restaurants bars are within walking distance. Would definitely recommend this hotel to everybody! It's a true example of excellent hospitality. Thank you again Ahmed & team for going just that little step extra for the guests!

I was so unhappy when I arrived. The staff were getting off shift and were standing by check in and were loud and unprofessional. Check in wasn’t an issue. When I got to the room I was shocked that hotel rooms still look like this. The door was missing one side of the lock. The door stuck and we had to push it hard to get it to close properly and when we went to lock the security lock it didn’t work. We had a room beside the elevator and could hear the elevator bell when it opened at EVERY floor. So annoying. Continental breakfast was subpar. Would not recommend— $323 for one night. Unbelievable!!

Lazy staff. We booked a week early and requested a top floor room. They did not and refused to change us. We checked in at the normal time and the parking lot was mostly empty. The room was not ready. It was also not clean after they rushed through it. Spend $30 more to stay at a better hotel elsewhere!