Hotel Kalma, Kalma Villa, Apart Hotel

Жили не основном здании а на Kalma Villa, комфортный просторный номер с кухней, близко к центру и озеру, но на тихой улочке. Завтрак понравился, довольно разнообразный. При отеле даже есть небольшой wellnes

Останавливались на одну ночь, номер был на втором этаже. Нам очень понравилось. Единственное душ только верхний, а шапочек для душа не было, гостям с длинными волосами неудобно.

Check-in lasted 1.5 hours, and the room with two extra beds for children was not available. By the time the issue was solved, all restaurants were closed (22:00). After an 8-hour trip, we had no dinner, no snacks, and not even bottled water available. The room was on the second floor, very warm because of the roof heat, with no air conditioning, no soap, and no drinking water. Breakfast was disappointing: overripe pineapple, untidy table setting, and even a trash container on the serving table. Check-out is at 10:00, unusually early, though staff allowed a slightly later check-out as a small compensation. Still, I cannot recommend this hotel, at least not with breakfast included.

The best things that I will say is that Heviz is a lovely town, and the man at the front desk was friendly and tried to help as best he could. Perhaps we would have had a better stay if we'd booked at Hotel Kalma instead of their subsidiary Aparthotel Heviz, but our stay at the Aparthotel Heviz was the worst lodging I've had since boot camp, and that's even questionable. It was listed as a one bedroom unit, however the room was so narrow that they couldn't even put two single beds next to one another, so my wife and I were at opposite ends of the room. The first unit they assigned to us wreaked of smoking, so we asked to change rooms and the front desk person gave us a different room that didn't stink, though later someone was smoking in an adjacent room with their door propped open. We complained about that, and it seemed to fix that problem. The room was stifling hot with old outdated furniture. Honestly, I think this place must have been a nursing home or summer camp at some point in time, as it was not laid out like a room or condo, and instead of having a table and chairs, there was a counter that bordered the wall of the entire main room. It was stifling hot with no AC and only 2 small fans. We coped with it by being out and about and in the room as little as possible. I still can't believe that RCI offers this place as a timeshare. DO NOT STAY HERE!

One night stay, simple room, but comfortable and very close to the lake which is the reason for our visit. Very nice breakfast. Restaurant available on premises which was great for dinner. The town is sweet, I wish we stayed longer.

The staff were unhelpful. Customer service does not appear to be in their vocabulary. We purchased a package including Dinner on Christmas on 25th December. Dinner was poor, options were not explained. The desert pancakes were too salty, Prices and options were not explained properly. The underground parking was so narrow so that my car needed to have been on a diet to fit into the spaces. Breakfast was advertised for 08.30 but it was not ready till 08.45. We were told that the Sauna and whirlpool bath would be available form 09.00 but at 09.15 we had to ask for the Sauna to be turned on and when we asked when the whirlpool bath would be turned on we were told "we don't know". Overpriced, ordinary Hotel in an already expensive overpriced town.