힐튼 레이크 라스베이거스 리조트 & 스파

우리는 근처 골프장에서 골프 토너먼트를 하기 위해 이 호텔에 체크인했습니다. 우리는 방 2개에서 5박 3일을 개별적으로 묵었습니다. 내 방에는 3일 동안 방을 청소하는 룸서비스가 없었습니다. 제가 프론트 데스크에 불만을 제기했을 때 그들은 누군가 방을 청소해야 하면 방 청소 서비스를 요청해야 한다고 말했습니다. 매일 룸서비스를 요청해야 한다는 말은 들어본 적이 없습니다. 또 다른 방은 하루 동안 서비스가 제공되지 않았습니다. 우리가 호텔로 돌아갈 때까지 우리 방에는 깨끗한 수건도 없고 침대도 만들어지지 않은 서비스가 없다는 것을 알았습니다. 우리는 너무 좌절했고 관리 관리자와 이야기를 나눴는데 그녀는 방을 청소하려면 요청해야 한다고 말했습니다. 나는 결코 이 호텔에 머물지 않을 것이다! 나쁜 경험.

Walking the long stretch into the hotel from the parking garage smelled entirely of a mixture of chlorine and backed up sewer. That was our first impression. The room looked beautiful and it was pretty clean. However, getting to it was neverending due to every winding hallway. I thought we might need our GPS. There is not a direct route into or around the hotel. Beginning from the parking garage to the room on floor 6. We appreciated the free bottles of water, but never did find an ice machine. The bed wasn't hard, but it wasn't soft either. Only one side of the bed had an outlet for charging your phone. Many knobs we're missing from cabinets and drawers. The AC was iffy. We set it for 68 and it never got there. With 105 outside, 72 in the room still felt hot. One of the sinks didn't drain properly. The shower never fully got warm. It took forever to go from very cold to just colder than lukewarm. Hubby said when he showered it became just a bit more than lukewarm. Another surprise was the $38.50 "resort fee". I'm still not sure what that fee went to. Maybe my water wasn't free after all.

I LOVE THIS PROPERTY BECAUSE IT IS AWAY FROM THE ***** & BRINGS A PEACE OF MIND. WHAT I DON'T LIKE ABOUT THIS PROPERTY IS THAT IT'S LIMITED WITH IT'S AMENITIES & STORES CLOSE EARLY. COME ON NOW THIS IS LAS VEGAS AND PEOPLE ARE HERE WITH THEIR FAMILIES. IF YOU STAY OPEN PEOPLE WILL MOST LIKELY COME 💯