호텔 와일레아 를레 & 샤토

이 호텔은 위치가 최상급이고 작고 따뜻하고 편안합니다. 주변의 너무 크고 시끄러운 호텔과 달리 와일레아 호텔은 조용하고 평화롭습니다. 특히 프론트 데스크의 에릭은 따뜻하고 사려 깊습니다. 집처럼 느껴져요.

酒店環境很好，服務也不錯，離海邊較遠，有車接送。價格有點貴！

Great property much quieter and elegant than the big hotels chains down the street. Quiet pool, beaches at walkable distance, amazing sunset views at birdcage bar, great pool bar and Adult only is a plus. Not particularly charming but confortable, efficient and very clean. Some of the staff seemed new and could have used some more hospitality training. Overall great experience and recommended.

If you want to stay at an upscale resort that has beautiful property, friendly staff, quiet quarters, great gym, large pool, beautiful updated suites, I suggest you make accommodations here!

The place is marvelous, but they should soundproof the rooms. At night, it almost feel like you are sleeping on a Motel due to all the moaning from neighbors doing adult-only activities at night.

It is a pretty spot, but it is a long distance from any beach, which did not come through to us from the advertising materials. The units are clean and pleasant, but not particularly well-maintained. For example, our living room television did not work. We called the front desk to report it and they never fixed it. One staff person, Allan, who delivered room service one night, was excellent. Personable, helpful about local events, and very positive about his employer. But like so many places, the hotel is clearly understaffed. At the restaurant for breakfast, the food was delayed and cold, and people were running around in obvious crisis management mode. And the place was not that busy. One waiter asked us if we would like iced coffee to take along, which we thought was a very nice touch. We accepted his offer, and he disappeared, never to be seen again until we later ran into him as he hurried to the staff parking lot. It must have been the end of his shift. A gracious touch gone awry. But on balance, this is a nice, quiet place to wind down. With all the accolades this hotel gets, you might have very high expectations. But you should lower them. It is certainly not as excellent in all respects as some of the awards would suggest. It claims to have been recognized as the best hotel on the Hawaiian islands. In our opinion it is far from that. It overpromises and under delivers a bit.