하퍼 페린티스 마카사르 후기

숙소 답변: 소중한 손님 여러분, 최근 저희와 함께 하신 숙박에 대한 빛나는 추천과 긍정적인 피드백을 받게 되어 정말 기쁩니다. 귀하의 만족과 편안함이 저희의 최우선 순위이며, 도착하신 순간부터 뛰어난 경험을 하셨다는 사실을 알게 되어 기쁩니다. 저희 서비스 운영자, 공항 픽업 교통편, 리셉션 팀, 객실이 고품질이라고 생각하셨다는 말씀을 듣고 매우 기쁩니다. 모범적인 서비스를 제공하고 손님에게 원활한 경험을 보장하는 것이 저희 가치의 핵심이며, 귀하의 기대를 뛰어넘을 수 있어서 기쁩니다. 저희 팀은 귀하의 숙박의 모든 측면이 우수하게 충족되도록 부지런히 노력하고 있으며, 귀하의 친절한 말씀은 그들의 노고와 헌신에 대한 증거입니다. 귀하의 숙박이 기억에 남을 수 있도록 모든 직원에게 귀하의 감사를 전달하겠습니다. 저희는 모든 손님에게 개인화되고 뛰어난 서비스를 제공하기 위해 최선을 다하고 있습니다. 귀하의 추천은 저희에게 세상을 의미하며, 귀하의 지원에 진심으로 감사드립니다. 다시 한번, 저희를 선택해 주셔서 감사합니다. 귀하의 후원에 감사드리며 앞으로도 다시 방문하실 수 있는 기회를 기대합니다. 최고의 경의를 표합니다, 호텔 경영진

숙소 답변: 친애하는 Ibu Maheswari님, 저희 호텔에 머무신 동안 이렇게 긍정적인 리뷰를 남겨주셔서 감사합니다! 체크인 및 체크아웃 절차가 간편했고 프런트 오피스와 컨시어지 직원이 숙박하는 동안 친절하고 도움이 되었다는 말씀을 듣고 매우 기쁩니다. Maros와 Bantimurung으로의 여행을 위해 저희 호텔 렌터카 서비스를 이용해 좋은 경험을 하셨다는 말씀을 듣고 매우 기쁩니다. 전문적인 서비스를 받았다는 말씀을 듣고 매우 기쁩니다. 고객 만족이 저희의 최우선 순위이며, 고객의 여행을 즐겁게 만드는 데 기여할 수 있어 기쁩니다. 앞으로도 다시 찾아주시기를 기대합니다! 다른 도움이 필요하시면 언제든지 알려주십시오. 따뜻한 인사를 전합니다. 호텔 경영진

숙소 답변: 소중한 손님 여러분, 저희와 함께 머무시는 동안의 경험에 대한 피드백을 제공해 주셔서 감사합니다. 저희는 손님의 모든 의견에 진심으로 감사드립니다. 이는 저희가 서비스 품질을 지속적으로 개선하는 데 도움이 되기 때문입니다. 숙박하는 동안 욕실 청결, 아침 식사 종류 및 AC 성능과 관련하여 불편을 겪으셨다는 말씀을 듣고 매우 죄송합니다. 이는 분명히 저희가 정한 서비스 기준에 부합하지 않으며, 불편을 끼쳐드려 죄송합니다. 저희는 욕실 청결 문제를 하우스키핑 팀에 전달하여 즉각적인 후속 조치와 수리를 요청했습니다. 또한 아침 식사 메뉴를 평가하고 손님의 요구에 더 잘 부합하도록 미국식 옵션을 추가하는 것을 고려할 것입니다. 덜 효과적인 AC와 관련하여, 저희 유지 관리 팀은 현재 모든 AC 장치가 제대로 작동하는지 확인하고 있으며, 특히 지금과 같은 더운 날씨에 그렇습니다. 다시 한번, 이로 인해 불편을 끼쳐드려 사과드리며, 귀하의 의견에 감사드립니다. Hotel Harper Perintis Makassar에 더욱 나은 경험을 선사해 주시길 바랍니다. 최고의 경의를 표합니다. 호텔 경영진

숙소 답변: Dear Bapak Franky, Thank you for choosing Harper Perintis Makassar as your accomodation, We apologize for the inconvenience and the unsettling experience you encountered during your stay with us. Your comfort and safety are our top priorities, and we regret that we fell short of meeting your expectations in this instance.Regarding the issue with the air conditioning, we apologize for the inconvenience it caused you. We appreciate your patience as our technician attempted to resolve the issue, and we're sorry to hear that the problem persisted. We're glad that we were able to relocate you to a new room promptly, but we understand that the process took longer than expected.As for the incident with someone attempting to enter your room at 4 am, we sincerely apologize for this alarming situation. This is certainly not the level of service and security we strive to provide to our guests. We have taken immediate steps to investigate this matter and to ensure that proper security measures are in place to prevent such incidents from happening in the future.We understand your frustration, and we apologize for any distress this may have caused you. Your feedback is invaluable to us, and we will use it to improve our services and prevent similar occurrences in the future.If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to restore your confidence in our hotel during any future visits.Regards, Hotel Management

숙소 답변: Dear Juwita O'Grady, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced having to repeatedly request refills of amenities in your room. This is not the level of service we strive to provide, and we regret any frustration it may have caused.Please be assured that we are taking your comments seriously and will address this issue with our housekeeping team. We will reinforce the importance of ensuring rooms are properly stocked and serviced to meet our guests' needs without delay.Your feedback is crucial in helping us improve our services, and we appreciate you bringing this to our attention. We are committed to making the necessary changes to ensure a more comfortable and hassle-free experience for you and all our guests in the future.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Harper Perintis Makassar Hotel and provide you with a seamless and enjoyable stay.Regards, Hotel Management

숙소 답변: Dear Valued Guest, We wanted to take a moment to express our heartfelt gratitude for your continued patronage and loyalty to our hotel. Your presence is always a delight to us, and we are truly honored to have you as a regular guest.It brings us great joy to know that you feel recognized and appreciated during your stays with us. Building meaningful relationships with our guests is something we hold dear, and it is incredibly rewarding to hear that you feel welcomed and acknowledged by our team.Your loyalty means the world to us, and we are dedicated to ensuring that each of your visits is met with the highest level of service and hospitality. Whether it's a warm greeting upon arrival, personalized attention to your preferences, or simply a friendly smile, we want you to feel at home whenever you stay with us.As a token of our appreciation for your continued support, we would like to extend a special thank you. Please know that you are always welcome at Harper Perintis Makassar, and we are here to make each of your stays memorable and enjoyable in every way possible.If there is anything specific you would like us to do to enhance your future experiences with us, please do not hesitate to let us know. Your feedback is invaluable to us, and we are committed to exceeding your expectations time and time again.Thank you once again for choosing us as your home away from home. We look forward to welcoming you back for many more memorable stays in the future.Best Regards, Hotel Management

숙소 답변: Dear Valued Guest,Greetings from Harper Perintis Makassar . .Thank you for your review of our hotel. We appreciate your honest feedback as it helps us identify areas that need improvement.We sincerely apologize for the inconvenience caused by the thin walls and the noise from other rooms and floors. We understand that a peaceful and quiet environment is crucial for a comfortable stay, and we will make every effort to address this issue and minimize disturbances.Regarding the in-room dining plates left in the corridor, we completely understand how unappealing and unpleasant this can be. Our housekeeping team will be reminded to promptly collect and clean up after in-room dining to maintain a clean and hygienic environment.We apologize for not meeting your expectations with the amenities provided in the room. Your feedback is valuable, and we will take it into consideration as we continue to improve and upgrade our facilities to meet the standards expected of a 4-star hotel.The lighting in the rooms and corridors is another area we'll review carefully. We want our guests to feel comfortable and safe at all times, and proper lighting is essential for achieving that. Rest assured, we will work on enhancing the lighting in both the rooms and corridors to create a more pleasant ambiance.We are delighted to hear that our staff was friendly and accommodating during your stay. They take great pride in providing exceptional service, and we'll pass on your compliments to motivate them further.Once again, we apologize for the inconveniences you experienced during your stay. Your feedback is highly appreciated, and it will be used to make the necessary changes to ensure a better experience for all our guests. If you decide to give us another chance in the future, we'd be more than happy to welcome you back and show you the improvements we've made. Thank you for choosing our hotel, and we hope to see you again soon.Regards,Management Hotel

숙소 답변: Dear Valued Guest, We would like to extend our sincere gratitude for taking the time to share your positive feedback with us. It brings us immense joy to hear that you found our rooms clean and pleasant, and that you enjoyed the prime location of our hotel.Ensuring a comfortable and enjoyable stay for our guests is our utmost priority, and we are thrilled that we were able to meet your expectations. Your kind words about the cleanliness and quality of our rooms motivate us to maintain the highest standards of hospitality.We are also pleased to know that our hotel's location suited your needs perfectly. We understand the importance of convenience and accessibility for our guests, and we are delighted that our prime location added value to your stay.We are committed to providing exceptional service and creating memorable experiences for our guests. Your positive feedback serves as a great source of encouragement for our team, and we are truly grateful for your support.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to Harper Perintis Makassar for another wonderful experience.Thank you once again for choosing to stay with us. We genuinely appreciate your patronage and hope to have the pleasure of hosting you again soon.Regards, Hotel Management

숙소 답변: Dear Mr/Mrs, Thank you for the great review. It is an honor for us to know that you had a good experience during your stay at Harper Perintis Makassar. Once again, thank you and we look forward to welcoming you back. Regards, Management