Wanda Vista Harbin

第一次來哈爾濱的旅行，在網上選擇了萬達文華酒店，雖然現在房價很高，但是這個酒店真的是物超所值，我們一家五口自由行，沒有做什麼旅遊攻略，前台辦理入住很迅速，禮賓部那裡還有特色的魔術氣球，超級漂亮，免費的啊！行政酒廊的環境好愜意，吳丹真的很專業，她很耐心的給我們介紹哈爾濱的旅遊景點，而且正好這幾天哈爾濱氣温回升，好多遊玩項目臨時關閉了，不過在她的幫助下我們都玩了，真的特別開心，介紹的餐廳也都非常好吃，來哈爾濱如果你沒有做攻略，你來找她就可以了，超級專業！王麗晗還會詢問我住的好不好，每天玩的怎麼樣,很感謝他們能像家人一樣關心我們，酒店的早餐種類很多，期待下次來哈爾濱，還會選擇這裏！

酒店外觀特別好看！而且很好找交通便利，Tina、郭昊認真負責，辦理很迅速，房間乾淨明亮，床品整齊、所有我需要的都很齊全、還給我贈送我歡迎水果、真的滿意！房間內桌子很適合辦公，知道我定了兩間房還給我安排在同一樓層相鄰房間！此次入住非常滿意！下次還會選擇萬達文華！

我們訂了兩間房，前台王凱和Ruth給辦理的入住，非常熱情，幫我們安排在了同層臨近房間，早餐非常好吃，房間非常好，舒適，文華酒店服務態度特別好，推薦大家入住，健身中心環境優雅。

Love the room is great everything was good i enjoyed the breakfast there were a lot of different selections it was yummy one thing I didn’t like is that I had to go downstairs every time I ordered a delivery Mabey we can do a bit upgrade on that. Also the dress code for guests in the dining hall need to be addressed this is a 5 star hotel I don’t need to see people wearing robe with nothing under it with the room sandals is just not cool. However I did see people talking to them about it asking them to change but it took a while. Other than that It was a wonderful experience and I’ll b back sometime soon and hopefully will see some more upgrades?

前台服务非常好，Check in和Check out都很快，Mr Kevin Wang and Mrs Amy Sun，courtesy trest person, service enthusiasm, receive Li quick, have to beg surely should.

Appreciate the upgrade to club level at 15th floor but the room was very warm despite I opened the window & it was winter time. No air con available so room service pushed in an old, bulky & noisy 1 & only 1 portable “air conditioning”. 1st time in my life I stayed in a 5 stars hotel room feeling uncomfortable, noisy (from the street & the bulky air conditioning) & sweaty thru out the night. Asked to change room the next day. Hotel changed both my & my children room to a lower floor. Much cooler but air pollution was the killer this time. Rooms & corridors walkway were infested with cigarette smell & smoke. Yes I saw cigarette smoke coming out from a few rooms when I was walking to my children’s room. This is really the greatest problem with China hotels. China guests are fine to ignore the non smoking signs in the rooms & toilets. Room complementary services were miserable. Only 2 cups, no spoons. Average quality shower gel was used. Breakfast was below average for a 5 stars hotel. Location was okay. There is a big mall opposite & some nice restaurants nearby. Next time I shall stick to staying in an international hotel over China hotels unless they can adhere to the non smoking rule & provide 5 stars room services for 5 stars price.

Amazing experience good service and nice breakfast

Not too good nor too bad. Average experience

Good choice