오갤러리 마제스틱 호텔 & 스파

We booked a cheaper room and were given a free upgrade upon arrival. We were also given drinks vouchers for the bar upstairs which made us feel welcome. When we arrived, staff members came out to the taxi to help us with our belongings and carried the prams up the little steps at the entrance of the hotel which was incredibly kind. We handed our passports over and were given a refreshing beverage each while we sat in the lounge waiting on check-in. They let us check in very early as they had a room available for us which we were thankful for after a long flight with two babies. The pool is small but lovely. The room was great and had a tiny balcony for people-watching. The hotel itself is a 5 minute walk from train street and therefore an excellent location for visiting Hanoi. Staff members were unbelievably helpful when we asked for information or needed a taxi. 10/10, would recommend.

From arrival till departure such a delight. I loved the breakfast and special touches. Location perfect..service warm and wonderful. I can't wait to return. The staff really deserves a huge pat on the back ❤️

Nice hotel but cleanliness should be improved!  Staff's reaction was ok upon making remarks, but could be slightly more generous.  Staff were very kind in recommending places to visit and to help me getting around.  In general, great experience.

Excellent location near train street with eateries, circle K and an ATM nearby... Breakfast was amazing and the gym & pool helped us stay healthy while on vacation. Very friendly staff and clean room with all the amenities. Willbe back, thanks!

房間很小，洗澡的蓬頭都是水垢，整個酒店維護一般般，服務是很好的，9樓的越南餐廳味道一般，也就是服務很好

酒店非常近火車街 走路才五分鐘 附近很多餐廳 酒店職員 服務不錯 唯獨浴室花灑 水力不強 酒店早餐自助餐很好食 環境整體很舒適