Hanoi Memory Premier Hotel & Spa

Googleでいくら探しても、出て来ず、苦労してホテルにたどり着くと満室だと言われ、向かいのホテルに連れて行かれた。シンフォニーホテルの名前はなく、別の名前になっていた。結果として泊れたからいいようなものだけど、これはクレームものだ。いったいどうなっているのか報告が欲しい。予約したホテルに泊れないというのは御社の信用問題だ。

とても清潔かつ、立地がよく観光に適しています。

Everything is siper dirty like everything from the bathroom to the towel they provided I don’t even want to touch everything in that room.

Our stay at Hanoi Memory Premier Hotel & Spa was truly wonderful. The location is perfect – right in the Old Quarter, close to shops, cafes, and famous attractions. The room was clean, comfortable, and well-equipped, making it a great base for exploring Hanoi. We felt so welcomed and cared for. Highly recommended for anyone visiting Hanoi! 💛

My husband and I booked a 60 minute foot massage with neck and shoulders included. We received about five minutes on the neck and shoulders. My therapist barely touched my feet at all. She focused on the lower leg the entire time. Very disappointed and will not go back.

This hotel is not for those who value comfort and rest. We had it booked for us as part of a tour and it was by far the worst hotel we've ever stayed at. The main problems included loud music from the club adjacent to the hotel, outdated trim and fittings including the decor and bathroom, so many mosquitoes in the room we stayed in, and a musty smell. The noise is what made this stay terrible. The street immediately outside of the hotel in the Old Quarter turns into an open-air night market on the weekends starting on Friday nights. The bar across the street from our room played music so loud that we couldn't sleep all night. When we asked if we could switch rooms; the staff said there weren't any available. We would not recommend staying here, especially during the weekend.