호텔 데 로페라 하노이 - M갤러리

Very bad experience with the hotel. The room has broken air-conditioning, we got transferred to another room, also with no air-conditioning, and in worse condition than the first. The bathroom and the bed was partitioned by a curtain?! After endless complaints midnight, we were told they can't do anything, nor give us a refund if we moved out, as the hotel manager has left for the day, and no one in the hotel could decide. We ended up sleeping with a stand fan they brought! The only good thing about the hotel, was the breakfast 🤣

Khách sạn sạch sẽ đẹp đẽ, gần trung tâm. Tầm nhìn ra nhà hát lớn. Lễ tân thân thiện

總體來講還是挺不錯的，酒店在長錢街上，離歌劇院很近，所以去打卡點無論走路或者坐公交都很方便，每天下午5點～7點咖啡廳有免費下午茶，但可選種類很少，早餐種類也不多；我之前訂的房型我看攜程介紹上是有兩張床的，但是實際衹有一張大床，也跟酒店確認了是沒有攜程介紹的這種，加床是要另收費的，還好床比較大，一家三口還勉強能睡下，我覺得攜程還是要注意一下房型的介紹，要準確！

A cozy, intimate stay here in Hanoi - we were met with friendly staff, had complimentary drinks and snacks at their ground level bar. Upon heading into our King Deluxe room, we were met with a delicious cake and fresh fruits!

The rooms are comfortable and the staff is very kind and accommodating. Good Breakfast.

Excellent location. Rooms are nice but should be renovated within the next 2 years.