Étoile Rue Hanoi

Мы забронировали самый дорогой номер на 2 суток, а предоставили самый дешевый, лично встретится с персоналом не мог , только по телефону. Решать этот вопрос отказались, на утро мы съехали вернуть средства за вторую ночь отель отказался. Огромное спасибо trip поддержке , возместили половину стоимости баллами!

這家酒店找不到，是個咖啡廳，簡直是桂羊頭賣狗肉，在攜程定了，3間房，到了後面通過當地人找到了這家酒店，酒店服務員説沒有房了，安排我們去其他酒店去住，也就是賣豬仔，這個是我人生第一次遇到這麼過分，的酒店，憑什麼評分有5.0，這是從那裡來的評分，太離譜了，希望大家別上當。

Well it’s a mixed feeling. The communication with staff and checkin was flawless. The room itself does look like on the pictures but it doesn’t feel the same. It’s very photogenic that’s all. It was well cleaned but it’s a pretty run down place. You enter through a dirty shady corridor. The bed linens and towels are in dark grey and brown colors so you can’t really tell if they’re clean. In the morning I woke up to the intense smell of cigarettes that was coming through ventilation. Through a bamboo structure on the ceiling you can see an old and stained concrete. Overall nothing wrong but wouldn’t book it again.

Staying at this hotel was truly a delightful experience. Perfectly located in the heart of Hanoi’s Old Quarter, it offers unbeatable convenience for exploring the city's rich culture and history. The hotel combines comfort and elegance, with beautifully appointed rooms and thoughtful amenities. The staff were exceptionally courteous and attentive throughout my stay