크레센도 리미트리스 스타일

Amenities all good, complete and working. Cleanliness can be improve. But service was very badddd! Not respond to my request despite already informed few days ahead. No any information on how to get into the building. Mind you it was mention front desk is available 24hour however when we arrived, no one to attend us. Not even answering the call and replying my WhatsApp. Only reply after we keep spamming the call with ‘yes you can enter the building’ without any passwords given. Ask me to guess is it!! We finally able to go inside after almost an hour in very freaking hot Hanoi weather with the help from the resident there. Fortunately someone is going out then we can go inside. Only empty front desk welcome us. Haha Then only told us to take the master key to the room on the front table. Only like that with no apologize offered. I don’t mind if the owner simply text us earlier on how to get inside, room number, password and all. However, she/he failed to do that. Better to book hotel rather than staying here

The hotel was very dirty. When we arrived at the adress even our taxi driver could not find our hotel. When we did finally find it there was no one at the reception just a WhatsApp phone number. The owner rudely told us to not call and just text. We stayed there for 2 days and had to leave early in the middle of the night because of cockroaches. The owner did not respond and was not even in town. If you want to have a rude host, no one help you out, not even a receptionist and no driver find your adress you should book this room.