항가로아 에코 빌리지 & 스파

This was our second stay at a Nayara property during our three-week Chilean vacation, with the first being at Nayara Alto Atacama, which set the bar incredibly high, leaving us wondering if we should manage our expectations for this extremely remote location on such a small island. However, Nayara Hangaroa did not disappoint. It offers unbelievable hospitality, comfort, and gastronomy that would be impressive anywhere in the world—let alone in the middle of the Pacific Ocean! Any pre-arrival communications were answered promptly and professionally. I was so lucky to have caught a 40% off flash sale just over a month before our arrival, which made their “full program” rate a veritable bargain. Airport transfers, daily excursions, snacks and meals, and almost all wines and beverages were included. This made for a very easy, worry-free five-night stay. (And if you have stayed at an all-inclusive resort in Mexico or the Caribbean, this does not remotely compare. It is a whole other level!) Our arrival at the airport with a charming welcome lei was very similar to our experiences in Hawaii and French Polynesia—just missing a local band playing for disembarking passengers. The Nayara representative was easy to locate, and the drive to the hotel took maybe five minutes. At the hotel, we received another warm welcome from Josefina, the guest services manager, and she explained everything about the resort, gave us a little tour, signed us up for the sunset excursion a few hours later, and escorted us to our room. As LHW Leaders Club members, we qualified for a generous pre-arrival upgrade to a Maunga suite, and Josefina gave us the one at the very end of the property, with lots of privacy, an extra set of panoramic doors/windows, oversized patio with seating for 8, and sweeping views out to the ocean. The suite was huge and very bright (a contrast to our much smaller and darker room at Alto Atacama). There was a powder room, wet bar, living room area with built-in seating, and a large bathroom with double sinks, water closet, and shower (no tub). We loved the overarching design aesthetic using local materials to great effect. In fact, the whole hotel is modeled after the housing that can be visited at Orongo on one of the available excursions. Even though the inspiration lies in ancient architecture, the execution is actually strikingly modern. The suite had everything we needed for a very comfortable stay: lots of storage space (we did have to call for extra hangers though), quality bedding, robes and slippers, and locally sourced organic toiletries that we saw in a few different hotels across the country. Everything was in excellent repair and the suite was spotless. The only issue we had was opening the huge sliding glass door, which seemed to have swelled or warped with age and exposure to the elements (it was quite a task!). And unfortunately there are no screens, so it was impossible to leave to door open more than a few inches lest one of

Am delighted I chose Nayara Hanga Roa for our Rapa Nui stay. The service was incredible - special mention for Sergio at the front desk. Service was 5 star. Everyone was always smiling and also super helpful. The food was fab - taste and presentation were both 5 star, although a little more variety would be nice (we ordered everything that we could eat from the menu over the course of 4 nights!). The housekeeping and overall maintenance of the property is fab. The rooms are generously sized although the shower and toilet are incredibly small. The location is 5 star as well. The spa wasn't the best. No one spoke English for starters and the massage quality wasn't that great either - I wrote it off basis the remote location.