Tui Suneo Royal Kenz - All Inclusive

I have written something like 158 reviews on TripAdvisor and get so disappointed with some of the reviews I read as I am looking at places to visit. This was my 5th trip to Tunisia, my 1st, on my 21st birthday some 40 years ago. Whenever I travel, I always RESET my expectations, you cannot compare a Marriot Hotel in say Spain, with a Marhaba Hotel in Tunisia it’s unrealistic as the countries economies are completely different, as is the available infrastructure, services etc.. Firstly, and most importantly Tunisia is a nation of TIPPING, it’s normal and an act of appreciation. With the current rate of £5 = 20TND it’s really respectful to offer a few TND at dinner with a smile and good service. All the staff work long hours and don’t earn a European salary it’s makes a difference. I have always done this and it makes people life’s that much better. The same for bar staff and the staff serving drinks on the terrace etc. So let’s get the bad points over with at the Kenz…. there are none, nope, not a single bad point. It’s a beautiful hotel in a lovely location, secure and protected by guarded gates front and back. The staff are just brilliant, attentive but not in your face, always smiling despite the long hours they do. The rooms are clean and functional, the air conditioning worked well, maids cleaned daily, if you wish to have a quiet day, then a do not disturb sign will keep you at peace. There is a fridge for milk etc. we took some of those ‘tubes’ you get in restaurants, with us, they are cheap off Amazon, and got a carton of milk in the local shop for a few Dinar when we run out. Our balcony had a lovely view of over the swimming pools. The beach is a 5 minute walk out the secure back gate and is sectioned off with its own bar, the usual water sports are available to hire. Let’s talk about food! The quality, options, cuisines from all over should satisfy all tastes, vegetarian is also included the food was brilliant. There were theme days, Mexican, Italian etc. I tended to eat the Tunisian food most days, why would I want a ‘fry up’, when I can have a tasty Ojja, the local dish of peppers, onions, chilli garlic and eggs, it’s delicious and leaves you with loads of energy, not bloated in …….. The food was always fresh and cooked well, we certainly didn’t get hungry. The staff in the restaurant were truly brilliant. My wife has spinal stenosis and mobility is challenging. Each day they had a table ready for us, with a chair missing so she could use her mobility chair. Our departure time was 06:45 (we had a private taxi), and they made sure the restaurant was opened at 06:00 so we could have some food and drink before we left. There is entertainment daily, both during the day and evenings, the team work really hard to make sure everyone is having a good time, the same for evening entertainment which covered act with flames as well as life music etc. There are a couple of eating options outside the main restaurant which we didn’t try.

Just back home after our 3rd visit to our favourite Hotel in Tunisia. TUI Royal Kenz. This last Visit was for 3wks. What can I say. The Staff are Brilliant from the Lady who ensured the Restaurant Floor were always Clean, the Waiter's the Cooks, and of course the Bar Staff. Also very cheap All Inclusive Prices.

Our first trip to Tunisia and my boyfriend’s first all-inclusive – and the Royal Kenz made it unforgettable! The hotel is beautiful, food was delicious every day, and the staff were just incredible – so friendly, welcoming, and always smiling. Special mention to Haikel, our breakfast and lunch waiter – a true gentleman. If you’re Irish, he’ll even greet you in gorgeous Gaeilge! Tip: use an app for taxis (cheaper than flagging them down) and please tip the staff – they work so hard and truly appreciate it. Would 100% recommend – can’t wait to return!

Hotel amazing rooms cleaned everyday.Food different level if you cant find something stay at home fresh fish steak different theme nightsand pastries to die for and service exceptional. Will be back

First holiday with Tui and from the holiday count down to the local tips and great staff it won't be out last. The hotel was always spotless with every room having a balcony. Spa was luxury and covered a full range of treatments. Food covered all taste cravings from local dishes to pizza and chips and always with a desert table to sink an army ! The trips arranged by tui were great we did el jem and the blue city. Both tour guides spoke fluent English and explained in detail the history and current standing of tunisia. Always the bus we were collected in was clean with seat belts and air con.

Lovely holiday and staff. Hamza in particular from the animation team (Mr ham & Cheese) has been the highlight of our holiday!