노보텔 함부르크 시티 알스터(Novotel Hamburg City Alster)

房間大小可以，打車去市中心15歐元左右。房價太貴，離火車總站近，周邊環境一般。酒店設施一般，無拖鞋。老式電梯，似貨梯，乘坐電梯需刷卡。

很好 酒店前台服務特別好 我們不小心弄丟了一把雨傘 想賠給酒店 酒店説算了；要創可貼也是有求必應. 房間有點小 但是設施也算一應俱全 房間裏面很安靜 位置超好，樓下就是地鐵站 可以無縫銜接機場，非常滿意！

非常滿意，很乾凈，位置也很好，離主火車站2站路，離阿爾斯特湖是步行距離

The hotel room was so dirty, we stayed with my two little daughters and my wife. Beer marks on the walls, windows are so dusty, the room smells of dust. Photos are deceiving. The cleaning lady did not come to the room the next day. We had to pay an extra 100 euros for the cleaning. The reason why the cap card does not work without payment They reopened the room by making a cash payment to the reception. I can send you the payment letter and the hotel request letter. My 2-year-old daughter and I were kept waiting at the room door for 30 minutes. Definitely do not go with your family, especially your children.

Otel odası pislik içinde, iki ufak kızım ve eşim ile kaldık. Duvarlarda içecek izleri, cam araları çamur denecek kadar tozlu, oda toz kokuyor. Fotolar aldatıcı. Temizlik görevlisi odaya gelmediği için ertesi gün yapılan temizlik için ekstra 100 euro ödemek zorunda bırakıldık. Ödemeden kapı kartı çalışmadığı gerekçesi ile recepsiyona elden ödeme yaparak odayı tekrardan açtılar. Ödemeye ilişkin yazıyı ve otel talep yazısını iletebilirim. 2 yaşımdaki kızım ile 30 dk oda kapısında bekletildik. Kesinlikle aileniz ile özellikle çocuklarınız ile gi**eyin.

Was welcomed with “Do something for the environment – skip the cleaning and receive 100 points”. What a joke, should be at least 1000 points. Despite Gold status did not receive an upgrade and there was not even a water bottle in the room. There was only 1 small pillow on each bed. Room was basic, like an Ibis. And there was not even a working desk although I informed them before that I would have a video conference call. For that high price was clearly expecting more. Breakfast was nice but very crowded.

Just a great Novotel, very well managed, friendly staff, basic but good quality breakfast, clean, well located. Always love my business stays here. Exactly what is promised. Nothing more, nothing less. You know what you get. Will return.

We stayed here as a large group visiting hamburg for 3 nights, hotel staff great, when arrived signed up to a newsletter and received 3 free drinks each great start to the evening drinking in nice hotel bar, rooms very comfortable u bhan close, recommend staying at this hotel

Fint værelse med rimelig god plads. Morgenmaden var fin med et stort udvalg. Venligt og imødekommende personale. Placeringen af hotellet var god med gåafstand til mange ting. Alt i alt synes vi, at vi fik vi meget for pengene.