Phuong Mai Family Hotel

My experience with my nails was terrible. They removed my previous gel and I had to stop them during the treatment. Rather than soaking it off they peeled it which you're never supposed to do. It ripped off the top few layers of my nails. Also, everything was unsanitary and not cleaned. Avoid

Best massages and motorbike rental, over a week we came almost everyday, the massages were so good, staff very friendly and professional and very helpful, rested a bike for 2 days, great bike, no problems for touring the island would highly recommend

Excellent massage at an extremely good price. Between my wife and I, we went there 7 times. All were good. 2 were some of the best I've ever had. At first, the massage was a little light. But, after requesting stronger pressure, it was fantastic. We were very happy with the experience.

Me and my gf haven’t stayed here but we spent nights chilling at the coffee shop on the street. Staff can speak english and is very friendly, smoothies are the best and we also rented a bike from them and got information on where to go to visit nice places. Definitely recommend even just for a drink ;)

Phuong Mai Family Hotel in Cát Bà Island, Vietnam is a fantastic hotel for those looking to relax and explore the local area. In addition to spacious and comfortable rooms, the hotel also offers massage services and scooter rentals to help you make the most of your stay. The massage services are a great way to unwind after a long day of sightseeing. The skilled therapists use traditional Vietnamese techniques to ease any tension or stress you may be feeling. And with the convenience of being right in the hotel, you don't have to go far to find some much-needed relaxation. The scooter rentals are also a great way to explore the local area. With the hotel's prime location, you can easily zip around to nearby shops, restaurants, and attractions. And if you need any recommendations or guidance, the friendly staff is always happy to help. The hotel's restaurant serves up delicious Vietnamese cuisine that's not to be missed. Overall, Phuong Mai Family Hotel is an excellent choice for travelers who want a comfortable and convenient base to explore Cát Bà Island. With its range of amenities and friendly staff, it's sure to make your stay a memorable one.

Worst massage experience and such a scam. Read the reviews before going. We walked in with 3 people to get 45 minute full body massages and they laid us on the beds straight away. They started on me while the others laid there waiting for a long time and then finally started on the second person after 20 minutes. 25 minutes in they told me the massage was finished (1 person was only 5 minutes in and the other hadn’t even been started on). They kept insisting it was a full 45 minutes even though it clearly wasn’t (according to the time lol) so I left and only paid for a half hour. At that point the person who hadn’t been started on decided to leave also, which was the right decision because the other person who had started right before I finished stayed and her massage ended up being only 25 minutes AND they stopped it half way through to make her move into my recently used dirty massage bed (no clue why). So would not recommend if you want a relaxing environment or want to enjoy a massage for the time you pay for. Also all of their google listing reviews seem fake with the same people posting times (and all 20 reviews have been posted in the last 2 days)…. AVOID scam central