Mary River Motor Inn

Nice and handy to the motorway. Accommodation comfortable enough. Tea and coffee facilities could have been better. Customer service greatly lacking here. The woman in charge (owner?) does not appear to know how to keep guests happy. She is abrupt and defensive when asked questions. Very rude and superior attitude. I see there is a review on here recently relating a bad experience. There are other reviews also relating to her bad front service manner. Customers are the means of creating a good business. The income comes from them! She needs to remember that. Would not stay here again.

We arrived late afternoon and asked if there was availability. We asked to see the room and the lady began to laugh loudly followed by "why do you want to see the room first" I explained that we wished to check it was suitable, was the bed hard etc. . It all seemed to go downhill from there. She showed us the room and when I asked if there was Sky reception as we do in New Zealand she did not appear to know what I was asking. However she showed us the TV channels. I could not see any evidence of tea and coffee facilities (they were in a drawer) so I asked if there was. The lady said she was offended that I was asking these questions! I said it was common to ask to see the room and the reply we got was "not around here!" Now, until a year ago, we owned a popular resort and restaurant in Samoa for 20 years. We are fully acquainted with the needs of guests and we are more than happy to explain the facilities to guests and allow them to check out the accommodation. We personally take the guests to their accommodation. We had not seen the website for Mary River Motor Inn as we had been driving all day so we had called in "cold" . We were very surprised to receive a reception such as this, therefore, I did not want to stay but as we were very tired after a long drive, my husband said we would. The facilities were good and we have no problem with the room. It would have been more friendly and welcoming not to be laughed at and questioned. Customer service in every way is important. I would give this Motor inn more stars but in view of the unfriendly attitude, I cannot.

This motel is very comfortable and spacious. The king sized bed was comfortable. There is a restaurant attached to the motel and you can dine in or order room service. The motel is only a few minutes drive from the centre of town and to Gold Mining Museum.

Clean and spacious motel on the Bruce highway in Gympie ,and the lovely lady at the desk as very helpful and obliging nothing was too much trouble. Gympie is a lovely town to explore would stay here again without a worry. Room was spotless and large with every convenience.

Best hotel in the Area! Impeccable service and comfortable rooms. The meals here are generous and delicious. The owner always makes you feel welcome and ensures you have everything you need! Very clean and very well run. Complete with a swimming pool bar, & restaurant.

Stopped here for a quick overnight on our way to Airlie Beach. Very Adequate Motel. No frills in the room but spacious, clean and everything you need. Restaurant not open but room service available. Good meal and prompt service. We thought like others that given its proximity to the highway, the room would be noisy but it was soundproof. Dropped 1star due to only a continental breakfast for $20 each being all that was available next morning. Would certainly recommend this place for a stopover heading north or south.