Sleep & Go Brussels Expo Hotel

This is the worst hotel I have. I arrived after 10pm so hotel was unmanned, however my key was in a safe and I needed a code to open this, this was NOT emailed to me as advised, so I was not able to access my room for over 45mins, I had to ring the emergency number and have the code txt to me, (this was done quickly) The hotel room was horrendous with a broken bed, and the matress had holes within it from the sharp ends of the broken springs pushing through, these scratched my back. I had to flip over the matress to help with this. There were bare wires in holes in the wall where the electrical socket should be, this was not safe. The heater did not work and to top it all off, I now have hundreds of bites on my body from what must be bed bugs- see photo. I could not speak with anybody at reception since anytime I went there during my stay it was empty. This is the worst hotel I have used.

Je n’ai jamais vu cela ! Un hotel où les chambres ne sont faites que sur demande et sur paiement. Télévision HS. Salle de bain crasseuse, avec des résidus gluants sur les murs et une douche sans pression ! Certes la chambre est grande mais je me suis même demandé si le lit avait été changé. Petit déjeuner à 15€ avec du pain mie, des croissants, des piccolos congelés ou pré cuit, du fromage et du jambon. Des oeufs durs et des pommes, c’est tout. Machine à café cassée. Un parking minuscule qui ressemble plus à un dépottoir pour 15€ par jour. Bref, une honte, une calamité.