My husband and I believed this hotel would be a good choice while visiting friends nearby due to the Hyatt name and the location. We were very wrong. The hotel staff we spoke to were all very friendly, but otherwise this hotel had nothing else good to offer. Upon entering the room, you were hit with an old smoky musty smell. Overall, the room had not been cleaned very well. The kitchen counters had dry crusted food stuck on them, the shelving inside of the fridge was not wiped down. The appliances were very dated and the stove drawer was falling apart. The bed "comforter" was very thin and didn't provide much warmth. An extra blanket was not provided as I typically see in other hotels. The bathroom vanity light stopped working after being on for less than an hour while I was trying to do my hair and makeup. The shower curtain rod was pulling out from the wall on both sides, the curtain was very stained and missing several hooks so it wouldn't stay closed. The shower head was in need of replacing. When trying to call the front desk, the phone no longer had a menu guide on it so you couldn't tell what the buttons were. We would not stay at this location again.
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