펜드리 시카고(Pendry Chicago)

Wonderful as always. This is my favorite place to stay in the city. It’s sophisticated, yet not pretentious. Location is perfect - everything is walkable. Service is outstanding. Rooms are great! Lobby lounge is my favorite to hang out or work.

Perfect stay for us. Great room, professional staff, amazing bartender. Best of all—concierge with amazing local recommendations.

Ecstatic with the service and hospitality of the staff at Pendry. For being first time visitors to Chicago, we felt very welcomed. What really made our check-in great was the fact we were able to check-in around 10:45am. With an early arrival flight, we understood we may have had to leave our bags and come back at the 3pm check-in time later, but they already had a room available and we got extremely lucky. This will not be the case for everyone so please make sure of the hotels availability. The hotel bar was cozy and drinks were amazing. The atmosphere was classy and great for a date night filled with great conversation and reconnection. You can really tell the bartenders are experienced. Overall stay was exceptional for us. We will definitely be back to this hotel not only for its convenient location on the Millenium Mile, but their welcoming and friendly staff.

This hotel is located in an historic art deco building; but, aside from the elevator lobby, there's little evidence of that feature. In fact, the lobby area and our room lacked any sense of charm or welcoming. Our room was quiet, clean, and spacious and the bed was very comfortable. The restaurant was forgettable with horrible service and just okay food. My main beef was with the multiple errors in our billing. We had paid for the room through *******, but twice we were charged for the room during our stay plus other various and sundry suspicious charges. Eventually all the extra charges were dropped from our Visa bill, but not without a fair amount of phone calling and consternation on our part. I get the impression that the hotel's sole mission is to extract as many extra payments as possible from the clients.

Stunning location in a historic building. Outstanding staff- from the front desk to the doormen and housekeeping. Lovely large rooms, comfortable bed + room bonuses like phone charging kit, mini bar, coffee station, fluffy robe to lounge in… even the toiletries were great. Whether having food and coffee downstairs at the cafe or boozy lunch with live DJ in the bar… this place is literally a haven for rest and genuine enjoyment. A perfect mix of historic restoration + modern luxury. Absolutely recommended.

Outstanding customer service. Every member of staff was friendly, helpful and professional. Early check in. V comfortable room. Loved the lounge by the gas log fire, especially in the morning with complementary coffee and fruit. V central location. Will stay again.

We stayed here one night and I would definitely stay again! Staff was so friendly! Bell men were fantastic. Right in the city to walk around to explore.

Rooms were great and beds were super comfy. The scent of the soap, lotion and shampoo are incredible! Bar Pendry has amazing drinks. The espresso martini is tdf!