Last fall, I spent one night at Extended Stay America in Greenville, SC (530 Woods Lake Road) on Saturday 9/14/2024. Upon checking out Sunday morning, the front desk clerk asked if she could check my room and I replied "sure." In my room, I informed her that there was a hold behind the bathroom door (which I did not realize was there until I took a shower). I even took a picture before checkout. I did not appreciate being questioned as though I was a criminal by asking me if "I'm sure I didn't do it?" That hole was there before I checked in. Moving forward, I always take pictures of my room within the first 10 minutes of checking in.. that way I won't have to experience this ordeal again. Please make sure you document everything at this facility. Although I'm on a DNR list with Extended Stay, whenever I travel, my friend makes the reservation and requests 2 keys, so I'm still able to stay at Extended Stay locations (and did so 2 weeks ago).
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