First, I have to say Adeebah was phenomenal! Every hotel needs an Adeeba. The rest of the staff I encountered needs training. Checked in Wed. eve. Thurs. morn I told THREE people at the front desk the desk chair was broken and the toilet seat wasn't attached to the toilet. All 3 assured me they would take care of it. Thurs. eve, back at hotel, nothing was corrected. Told Deedra, she came up with a different chair and promised the toilet seat would be corrected. It was. Friday afternoon, sitting at desk I see ants, MANY ants and there was absolutely NO food in the room. Go downstairs, see Deedra, show her the small towel with many ants. She calls to a man, Teddy to look at what I am showing her. He yells back at her ”You take care of it, I don't want to deal with it.” Teddy is the GM. Deedra switches rooms, went from 209 to 229. Leave room, take stairs to go down, large cockroach at top of stairwell. I terminated him. Ants on washcloth: Take a good look at that washcloth. I pulled it off the rack to trap the ants. See the stains on the cloth? That's how they hung it on the towel rack.
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