We arrived late at night at the hotel after a day's travel but the hotel staff greeted us warmly and were there to help us with our bags. The hotel is located opposite San Mamés Stadium towards the west end of the city centre, with handy tram stops nearby. However we walked while in the city, 5 minutes or so down to the river, 15 minutes to the Guggenheim and 20-25 minutes to the old town, a great location. The hotel is a modern build, bit of a 'block' but not without character. We had a good sized room, all the expected facilities, including tea and coffee making. The bed was comfortable and large! The toilet was not spacious but there was plenty room and all the facilities one would expect, a good shower and plenty of hot water. Unfortunately, we didn't have much of a view from our room, we looked out over a courtyard and the town at the back of the hotel with a tree partially obscuring the window. This wasn't a huge drawback for us, as we spent more time out than in however it might be a consideration. The other side of the hotel looks out on to the football stadium. There was no game on while we were there but I would imagine it would be busy and noisy during a match. The hotel has a terrace bar that overlooks the river but this was not open during our stay. We had booked rooms with breakfast and this is one of the highlights of this hotel. There is a great range of options, laid out buffet style. There are also cooked items available. The food covered local offerings, 'international' items and some temptations, ever had a glass of Cava or a 'Bloody Mary' for breakfast? I enjoyed the fruit, the pastries, smoked salmon, rolls and toasted bread, really appreciating so much variety and quality food. The coffee from a 'pod' machine was rich and tasty. Other hot drinks were available. A word too for the friendly waitress who ran the whole show with calm efficiency, she was always there to advise and help. Generally we ate in the town centre however one night we ate locally at a good pintxos bar, busy with a fine selection of food and rink, about ten minutes walk from the hotel. There seemed to be plenty other options close by that might be worth exploring. Check out was 12:00 which gave us time for a final walk before we left. The hotel provides a left luggage service which enabled us to leave our bags while we went to pick up our hire car. This was the first hotel on our holiday and from the initial warm welcome to the helpful services on departure we enjoyed our stay. Comfortable rooms, the great breakfast and helpful and friendly staff all came together to provide a very enjoyable experience.
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