Bastide Saint Antoine - Relais & Châteaux

What a huge disappointment, but then again perhaps we should have anticipated this given that they never replied to several emails we had sent a month before arrival. We had reserved a suite as on their website site it showed a beautiful contemporary one. Unfortunately ours was nothing like that at all. Ours was vintage Provencale style and with a very weird layout. The small bathroom was off the bedroom but the toilet and bidet were in another room accessed through a small closet-sized room that had the coffee machine, and off the living room. There was a balcony that had a small view of the valley, but almost all just roof tiles, plus the handle to open the door to it didn’t work properly. The lights in the living room flickered. One sink had a large crack in it. Another thing that I do not expect in a supposedly 5 star property is hangers that clip into the hooks. The WiFi was poor. The shower is small and the drain kept clogging plus it takes ages for hot water to come. The toilet seat was loose. They did however let us check in very early as the suite had not been occupied the night before. We stayed in another Relais & Chateaux property on this trip and it too had problems. In future we will avoid this chain.

Too little personnel. Food was ordinary. Both breakfast and dinner at the restaurant priced much too high for what we got. We had an ant invasion on the breakfast table one of the days. Did not stimulate appetite. The rooms had not been renovated for a long time. If priced reasonably it would have been acceptable. The people that worked at the Bastide were all friendly.