래디슨 호텔 그랜드 래피즈 리버프런트(Radisson Hotel Grand Rapids Riverfront)

저와 제 남편은 이 호텔에서 1박을 했는데 사건 비용으로 50달러를 바꿨습니다. 정상이고 어디에나 있지만 10일 동안 편지를 보내도 여전히 돈을 돌려받지 못했습니다. 호텔에 3번 전화했는데 이 상황은 여전히 ​​그렇습니다. 마찬가지입니다....그래서 이 호텔의 고객 서비스 담당자로부터 전화를 받고 돈을 돌려받고 싶습니다! 지금은 사기처럼 보이기 때문이죠 😒 누구에게도 이 장소를 추천하지 않습니다!!!

사진을 보면 숙소 상태에 대해 오해할 수 있습니다. 방에 버그가 있었습니다. 욕조는 파손된 상태였습니다. 건조대가 실로 매달려 있었습니다. 그리고 문에 도착하기 전에 방 열쇠를 3번 정도 사용해야 했습니다. 자동 판매기는 재고가 없습니다.

주차할 때 주차장 조명 아래에 주차하려고 했는데 그 중 어느 것도 작동하지 않는다는 것을 알게 되었습니다. 주차장은 이 지역에 익숙하지 않은 사람에게는 너무 어둡고 무서웠습니다. 그러다가 수영장 구역 화장실에 갔을 때 벽지가 떨어져 나가고 곰팡이가 핀 것을 발견했습니다. 숙소는 제가 필요로 했던 목적에 부합했지만 다시는 머물지 않을 것입니다.

Overall everything was good about the room, the only bad thing was we couldn’t figure out why the shower wasn’t dispensing water right. The vending machines were down so we had to go to the front desk.

Pool was dirty and cold. Hot tub too dirty. Hotel room has none stopping loud noise from the heater and the refrigerator all night long. Noise from neighbor room very loud, too. Has one Indian restaurant on the first floor, that made all the hallways and elevators smelled like curry. No recommended.

Pool closed for service, hot tub open with black mold and floaties. Nasty smell in hallway, room was not cleaned properly. Something that looks like possible spaghetti sauce on wall and furniture that needed to be wiped down before using. No bugs found, but spots on sheet from something. NEVER will I be back to a Radisson hotel. Totally disgusting.

The location is great with a lovely view and the rooms are comfortable and recently updated. Upon arriving in our room however it became apparent that the bathroom had not been cleaned as there was trash in the bin, the soap had been opened and the toilet was dirty. We were assigned a different room when I let the staff know which I appreciated. There are limited options for breakfast at the restaurant on site. The lunch and dinner smelled amazing, unfortunately we did not have a chance to try it.

Check in was good but the lobby smelled terrible from the attached restaurant. Was told by other guests that the pool was cold, the hot tub had dirt in it & the hotel closed the pool area before the posted closing time. Our room was ok but I don't think we got the king sized bed I reserved. Hot water in shower came out brown & had dirt in it. Could hear doors slamming all night in the hall. Parking lot looks like it hadn't been plowed in days, major hazard & injury liability. Maintenance & a deep clean is a necessity for this hotel.

The room was nice & clean. We had NO HOT water & the hot tub was dirty & closed an hour earlier than what was posted all over. I advised the front desk of this in the morning during check out.. and she just had a puzzled look on her face. No offer of a discount or really an apology. Really disappointed. After a long day in the cold to come back to find no hot water in the room! We let it run for 45 minutes! It got faintly luke warm.