컨트리 인 & 스위트 바이 래디슨 그랜드 래피즈 MN

1. Generally run down 2. Pool closed (doesn’t look to be opening any time soon) 3. Staff was decently friendly 4. Carpet in room had gooey looking stains 5. Outlet in bathroom didn’t work and not properly attached to the wall 6. Mattress placed on top of old, fraying, exposed box spring (no bedding covering it). 7. There was some kind of loud chirping insect in the room (cricket?) that began at lights out. I know times are tough but this place needs a complete remodel or they need to decrease their price to stay. The overall rating of “8” is pretty misleading.

Check-in not friendly at all. Pool & hot tub closed for “maintenance” but it seems like it’s been that way for a long time. No ice machines Hallways were dirty & filled with bedding when we arrived. The room smelled bad, was not clean nor maintained. Hair on the bathroom floor, cracked window, tv didn’t work, shower curtain was barely hanging on. Stay elsewhere

I checked into this hotel and had to ask to switch rooms to a very strong musty wet odor and dirty room. The second room was even worse. The floor was filthy the bedding was dirty. There was an outlet that was completely brown in filth. The drywall from walls were crumbling in spots stains all over the walls as well. The deadbolt did not work and the door also didn’t properly latch. I would advise not to stay at this property the pictures are nothing what the hotel looks like. It’s very worn down and dirty and needs to be completely renovated. The pool and hot tub have been down for quite awhile as well as the Ice machine. There is not a decent breakfast either they serve a grab and go breakfast. I had to fight to get a refund for the second night and a partial refund for the first night.

Will not be returning to this hotel. The hot tub pool and ice machine broken. TV in my room doesn’t work. They said when I checked in they didn’t get the payment from ******* and actually called me in my room and asked me to call ******* to get payment. Like isn’t that your job?!

This place is very poorly maintained! The staff were nice and seem to try. The pool and hot tub looked like they were out of service for a while. No breakfast served. We had to be moved from our first room due to plumbing problems only to have plumbing problems that we just endured in the second.

Staff was nice. Quick checkin. Ice machine was doen but they gave you a little bag of ice if needed. Drive and parking lot a little rough.