This was our third visit to the Turks and Caicos and our first stay at ocean Club West. The property was excellent! Wonderful room, perfect beach front, and dinning options all around.
The one area that needs definite change its the properties restaurant. The food quality was just ok but the service at the restaurant needs to be addressed. Unlike Ocean Club, (East), there is literally no beach service for food and beverages while on the beach. Other resorts in the area offer this and it is something that needs to be improved upon.
Please not that the staff at the restaurant was very friendly and helpful, but it was understaffed.
An a bright note, the bell men Emell and TC were amazing, personable, and full of knowledge about the surrounding businesses.
Again, we love the resort and its staff.
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