팔로마 포레스타 - 올 인클루시브(Paloma Foresta)

Great experience for the whole family! Kids mini club was awesome, great break for the kids and the parents! The resort and the hotel was clean, food was good, staff super nice. The weather was perfect - lots of sun. Highly recommend and will come back again.

Upon arrival we checked in and we had booked a Junior Suite with see view with balcony or terrace. When we got to the room it was a Junior suite but had a mountain view and no balcony or terrace. I queried this with the porter whom called down to reception and they said they would change our room at 09:00hrs the next morning. I immediately got in touch with TUI and then they changed us to the correct suite with the terrace. However the following morning in the daylight workmen were erecting pagodas on the terraces using electric saws. Sawdust was everywhere, the whole terrace was covered in sawdust, and the floor in the bedroom. Also supposed to have a sea view, well squint and you miss it. You could only see a tiny bit in between the trees, so would not class this as a sea view. Spoke to Emire Guest Services who had the terrace and the room cleaned, she also booked us into the A La Carte restaurant and had a basket of fruit with wine sent to the room. Emire was very helpful. Apart from this issue we had a great holiday, staff are friendly, and I would like to thank Ikra in the Restaurant, she went out of her way for us and always welcomed us with a smile and a hug. Plenty of choice for food although sometimes it wasnt very warm. The bar staff were good especially Sinem who always ensured our glasses were full and was very friendly, always welcomed us with a smile and made sure we always had a drink. One big issue we had was the amount of cats in the Hotel, even in the restaurant. These are feral cats and guests were feeding them, which doesnt help with the problem. My wife is allergic to cats and comes out in a rash, runny nose and streaming eyes, so to us it was an huge issue. The cats would be sleeping on chairs and walking around in the restaurant and the staff didnt do anything to deter them. Would we return, the answer would be no.

A lovely holiday but some aspects let it down a bit. The actual place was lovely, the mountains, trees and sea were so beautiful and so was the hotel, it blended in nicely with its surroundings. The waiting staff were lovely, however at the beginning of our stay (a day before the summer season began), some barstaff were quite rude, I asked for a Pina colada and they sighed and rolled their eyes before saying ok, this happened twice with two different bartenders in two different bars. As I said the waiting staff in the main restaurant were lovely and very helpful. The rooms were really nice as well, however when we arrived at 2am, my brother and I were given the wrong room, a room with just a double bed. When telling this to the man at reception he said there were no more rooms but after my dad explained that we were siblings there was suddenly another room available? (There was another family behind us with the same issue) this new room was also not the one we had paid for, we paid for a sea view and this wasn't that, the man said that we could get our proper room the next day at 2pm. We went down at 2pm and they said come back at 3pm, we went back and they said come back at 3.30pm. My dad explained that this was getting ridiculous and the man behind the desk blamed it on the female cleaning staff not being 'strong enough', further saying that 'they are not strong like you or me', gesturing to my dad. This is unacceptable, using sexism as an excuse for them not giving us the right room. This was said right in front of me and my mum so god knows what they say when there are no women around. Despite this issue, the room (when we finally got it) was lovely, two big double beds and a nice big bathroom. The food looked lovely, but as vegetarians my brother and I struggled a bit, what we could have was lovely, especially the desserts! The entertainment for the most part was entertaining, one night they had Brazilian carnival dancers in which was very exciting. The rest were mainly bands which were decent. The cats were so cute! they roamed around the bars and restaurants and were very friendly. They added to the culture of the hotel, if you are going to Turkey there are going to be cats as they are government protected and vet checked, they love them! So if you are going , expect lots of cats :) The cleaning staff did a good job, refilled fridges and looked after the rooms well, however the only issue was that some days they knocked a bit early, we had them knocking at 8.45 one morning when we were trying to have a lie in. They were lovely and friendly though and if you asked for just 10 minutes they were more than happy to come back later. The TUI info was a bit sp**** as well, there wasn't much advertising for trips out or local info. Overall, despite the sexist and unfriendly reception staff (the main let down), the holiday was lovely and enjoyable, especially the Sunset bar which was right on the beach next to the sea.

I cannot fault this hotel. Amazing staff made the trip. The quality of food and drinks was fantastic and the hotel grounds were immaculate. Upgrade to the junior suite for a huge balcony. Sunrises are a must to see. Thank you Paloma Foresta team- we shall be back!

Beautiful Hotel! Amazing staff & restaurants are surrounded by the best scenery ( mountain & ocean views ). Rooms are always clean, and the gardens are kept immaculate. All staff including reception, managers, guest relations, the waiters & entertainment staff are very friendly & helpful. The beach is amazing & we hired the cabana for 2 days with champagne & fruit service, definitely recommend!. Chiba ( assistant manager of entertainment ) always kept everyone smiling! And was very helpful during our stay. 100% recommend booking this hotel! We loved it :)

Spent 10 wunderfull days at Paloma Foresta with my family. The surroundings are beautiful with a beautiful view on the impressive mountains! The resort is filled with beautiful trees and flowers......and also not forget the cats. The best on the resort was the kids club....my kids Lotfi and Lara loved it. A big thank you to Diana, Alina and Hasel!!!! Keep on the good work. The rooms are clean and the beds are good. The food is excellent and the service in the restaurants and bars is good. The WiFi is very good. I will come back for sure.

Had a superb stay at this hotel. The staff were so friendly and accommodating. Great facilities and a superb kids club team who kept our little daughter entertained on numerous occasions. A big thank you to you all for making our stay a memorable and happy one 😊 Highly recommended.

food is super i lke everything thanks for enes hee is soo good room is not clean they didnt come but okey entertainment activities and show really good i like so mich hotel is so nice good nature i will comeback again i like si much everything is kjey thabks

Room is clean, lovely staff, outstanding service and good food! Highly recommend Enes attended to us and made sure we were okay throughout the whole of our stay and is such a lovely worker there!