만다린 오리엔탈 보드룸

房間非常寬敞明亮，衞生間陽光房設計別具一格。酒店最令人難忘的服務，早餐廳的服務人員，為了讓小朋友吃早飯，自發在Tik Tok上學習製作中式蒸蛋。所謂“文武之道未墜，在人”，斯之謂歟。“最美文化東方”，美的是人心，當之無愧。

在酒店一開始的經歷有一些不愉快，好在酒店及時補救最後收穫了一個完美假期，感謝酒店以及攜程的服務❤️ 酒店硬件和維護絕對沒得挑，酒店很新，完全不像開業10年，甚至像新酒店，在歐美肯定是頭部第一梯隊，非常推薦。基礎房也很大，比很多酒店的套房甚至別墅還要大，喜歡呆在房間的話強推這家。全屋被温暖的橡木包裹，浴室有地暖，床品很舒服。看得出來業主很捨得重金投入，並且有點急於變現，導致酒店房地產味有點重，比如擺在去早餐廳必經之路上的巨大的業主房地產銷售模型，以及體現在有點離譜的餐廳價格等酒店內消費上（比amanruya還貴）。但也可以理解畢竟這邊跟聖特羅佩一樣一年衹開夏天幾個月，自然成本就上去了。 服務專業標準且到位，稍微有點距離感，保證私密性，是文華東方的風格，很關心客人，有一對一管家，放眼歐美肯定服務頭牌。很多員工都能記住並準確叫出你的名字，並且會親切問候。但要跟亞洲的這個梯隊的酒店比肯定還是有差距，細膩度和給客人的驚喜感差了點，沒有太多附加值。酒店也沒有免費活動，一切都是鈔能力，導致會呆著太無聊。還是亞洲的度假酒店卷，甚至三亞都看起來順眼不少。 早餐不錯，麪包西點絕了非常贊，但是沒有單點菜單，不太符合這個價格酒店的定位。其他餐飲感覺選擇不多，且味道一般，價格高昂。沙灘很醜前面一大排水泥牆，説是為了防止浪把沙子沖走，但肯定還有其他方案可以解決，衹是酒店選了個最醜的，而且海面上還停了不好看的船。沙灘工作人員服務很熱情，生怕客人自己動一點手，很主動搶着過來服務。這點很好評。 酒店體驗下來最愛的是SPA，設施氛圍和服務都超一流，很久沒遇到過這麼呆得住的SPA了，很有禪意以及避世感，還有很多種不同的茶可以嘗試，都是跟well being相關的，喜歡wellness retreat的話值得來體驗。 缺點的話也很明顯，硬件不夠智能化比如電視不能手機投屏，以及沒有智能馬桶；整體風格不太適和年輕人或者情侶，並且莫名有種商務感，度假感當地文化感氛圍差了點。 總結來説，整體很完美很棒，不愧是世界級第一梯隊酒店，絕對值得體驗，很推薦。

總體體驗不錯，衹是10月份很多餐廳都關門了

非常值得去 海景 服務都是一流中的一流 價格還是小貴的。但是很值得

Beautiful hotel! We loved our stay for the most part – loved the restaurants and everything available to us on property. Also, a special shoutout to our ambassador, Baruk. He was amazing! For couples who are going without kids, it is kid-tastic! Kids screaming at the top of their lungs at the pool and beach (despite part of the beach being Silence Beach). But really what was a shame was the service at the pool and beach. We love Mandarins and stay wherever we can, but the service at the pool and beach was a D and that is being generous. Any time we wanted anything, we'd have to go to the back where the staff was to chase them down and they'd be all chatting and on their phones. Then when it didn't come, get up and go find someone again, etc. We asked the last day 3x for a beer. Still haven't received. So many more examples of hunting ppl down and ordering and things not arriving. It almost felt like it was the end of the season and they just couldn't be bothered. Just frustrating for such a high caliber hotel and really shouldn't be the case. At one point, we thought we were being punked. With Bulgari opening nearby, I should think an adults only pool area would be really important to get couples to have a relaxing and enjoyable stay. Without one, it's a deal breaker for couples going without kids. Would definitely stay again and will probably be back soon but with these few tweaks in place. It's such a special place and it's a shame for it to be tarnished in any way with bad service at the pool/beach and not having a peaceful adults only pool area.

My experience was amazing very friendly staff, beautiful place. My favorite part was the boat cruise which I whole heartedly loved . I loved how everything was organized and the cart rides