The hotel itself has a good atmosphere and is located in a convenient spot in Nerang. Hotel staff I spoke with were friendly and helpful. The rooms upon arrival were clean, well maintained, and well presented, though stains on the bed quilt were a little uncomfortable. Room service leaves a little to be desired. As a solo traveller for the first time, only needing the room to shower, dinner and sleep, I was disappointed when I came back to find my quickly self made bed untouched, the used spoons I had neatly placed in the basin remained, and half of the rubbish (takeaway boxes, a can and minimal food scraps) I had placed in the provided bin was sprawled across the floor.
All in all, if the above were rectified, I would return.
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