홀리데이 인 호텔 & 스위트 게이트웨이(Holiday Inn & Suites Williamsburg-Historic Gateway)

Overall, very economical stay. Clean and well maintained. I’m not fond of the high beds. I have rotator cuff issues, and it was hard for me to situate myself back onto the bed beyond the very edge. Frankly, I prefer a bad I can simply turn around and sit down on, and not climb into.

Indoor pool and hot tub were not available. Primary reason for booking this hotel. Very disappointed!

Our stay was fine, one of the main reasons for wanting to stay at this hotel was for the pool. My neice wanted to get into and have a good time. If course the pool was closed, I just wish I'd known this before booking because I wouldn't have booked this hotel. There should be updated information to state whether or not certain things are available when booking. Other than that everything else was fine.

Have stayed at this property many times an every time we stay it’s the same great experience as the first

Associates were pleasant and helpful. Breakfast was interesting since w a cost expected an omelet service Food was hot and breakfast server was hospitable and gracious. Really enjoyed the pool and hot tub. The pool was at a reasonable temperature warm enough to get into. Thanks for that😄

The staff was great … especially the front desk rep … she was very welcoming an helpful to me and my son … enjoyed the entire experience … next time I visit definitely will chose this property

When we checked in our room wasn’t ready. The actual room itself was nice, the floor we stayed on was really noisy. The hotel has no bottled water and when my husband went to get coffee they had no sugar.

I liked there was restaurants around an a 7/11 across the street , quiet area an the breakfast was decent

Housekeeping and guest services need to pay more attention to details. No coffee in rooms two days in a row even after leaving message with front desk. No Kleenex replaced. Small details but annoying.