익스텐디드 스테이 아메리카 - 볼티모어 - 글렌 버니(Extended Stay America Suites - Baltimore - Glen Burnie)

Absolutely horrific!!! Worse hotel ever!!! Waited 48 mins to get key reset. NO staff on board!!!

Most of the room was run down. Furniture marked from years of use. Curtains didn't cover the window. It was clean but the wear of the room made it feel unclean.

The room was a complete disaster - stains everywhere, dirty linens, missing pillows, missing tv remote, no shower curtain, mold in the bathroom. The location seems to be very unsafe (excessive loitering).

The property was not up to standards. The walls and doors were dirty enough that my wife needed to scrubs the knobs and switches, The shower curtain bar was falling down, but they fixed that the second day. There were 2 broken drawers in the chest of drawers. People were yelling in the hall at 2am on multiple nights. The included breakfast was a plastic bagged muffin not the breakfast bar we have seen at other Extended Stay Americas

The first room was smoky. The second room was better. The staff was super friendly and helpful.

Though the staff were friendly, they were rarely at the desk. The room smelled upon check in. Upon getting the washclothes/towels to use, there was hair and stains on them, they were clearly not washed. I used my own wipes to clean the counters and alot of dirt/stains came off, so it was obvious that it hadnt been wiped. There we stains on the desk chairs, also making it obvious that they hadnt been wiped. The hotel looks very nice on the outside, but the inside couldnt be further from nice. It is VERY outdated and dingy looking in the lobby, halls and rooms. There are no automatic doors entering the buidling, making it very difficult if you have bags or carrying anything. I will never stay again.

I will have to say with sincere honesty that this was one notch above a homeless shelter. This was my first and last stay at Extended Stay America. the room smelled of Chinese food every time you open the door. I opened the microwave and the door nearly fell into my hands; the top door hinge was broken. The recliner was a welcomed sight until I tried to get out of it. Yep, broken. Then I noticed something under the chair; it was someones crock shoe. The shower had someones scrunchy on the shower curtain. The entry door had something smeared all over it. The floor was dirty. AND, you have to go to front desk for everything; exchange bed sheets, towels, toilet tissue, coffee pot and coffee. I went to Walmart to get Lysol and Clorox wipes to do a wipe down in kitchen. We checked out a day early and I don't even want a refund for the last day. Never again.

We did not stay. Shady and suspect ppl sitting crying on outdoor sidewalk, woman in bathroom standing out front on phone, room smelled like smoke and dirt, and was visibly filthy. Totally disgusting, unsafe environment. Waiting for my refund.

Definitely need to update website the room looked nothing like the pictures so disappointed in this stay would love to speak to the manager of this place. We came back to the hotel on Saturday evening and outside in front of the place there were about 25 people smoking pot had to walk through all those people who wouldn’t move. A REAL DISGRACE!!!!