We have written quite a few TripAdvisor reviews, and are of the belief if you nothing good to say, don’t say it (hence many hotels never get a review). Writing a review for Glenapp Castle is an easy thing to do. There are a few things you might consider as standard for a Scottish Castle such as sea views, magnificent scenery, excellent grounds, and Glenapp has all of it in abundance. It is deservedly a 5 Star hotel, and everything you would expect on terms of quality and comfort, it is all there. What makes this amazing hotel stand out from all the rest is it’s people. Staff greet you with a big smile, and that smile never changes. Everyone, from the ‘meet and greet’ at the front door, to those hard working young folks in the dining room, to the gardeners outside in the grounds, all have that smile, all have that welcome, all take time for you. It is a perfect case study in personal service, at a level we certainly haven’t encountered before. Would we recommend Glenapp Castle? In a heartbeat. Will we go back? Absolutely.
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