호텔 팔라우 푸지트

Good not great Generally a good experience with a few flaws. A lot of facts about the hotel work well but service is a little spotty. Two examples came up: the first was that the roof deck area was not always open for breakfast. When I checked in they asked for an approximate time for breakfast which I provided. That time was within the roof deck's opening hours. I was not asked if I wanted indoor or outdoor. When I went to the roof to have breakfast I was told that I had to go downstairs as reservations had to be made for the roof breakfast (though no one was there). This was all just very strange - It's fine if there's a system but you need to tell people what it is. Second example: My stay was on a whim because my train back to Barcelona was cancelled. As a result I only had my daytime clothes. Nothing too casual but more daytime than night time appropriate. When I came back from doing some exploring I thought to have a cocktail in the bar in the courtyard. Since I was coming from outside the hotel it was not immediately obvious I was a guest. The host gave me a sort of condescending sorry we don't have space at first. When I asked if they had any tables held for hotel guests the manner completely changed. They did not have anything outside so I ultimately skipped the drinks, but it rubs me a bit the wrong way when there's this sort of phoney exclusivity. Not very pleasant.

Loved this hotel. In a fabulous location. Staff very helpful and friendly. Our room was superb. We will be back!

I very much enjoyed my stay. The location in the middle of the old city was perfect. The breakfasts were very good and varied but served in a slightly quirky fashion. I, personally, prefer a buffet when one can select what one wants when one wants. My room layout was also a bit strange but, maybe, that's down to the way several very old buildings have been combined and refurbished. Two things I didn't like were the light switch set up, which was really odd and confusing. Also, there was no power socket close to the bed which would have been useful for phone charging etc. I was also shocked that smoking was allowed in the hotel atrium which is the main sitting area adjacent to the bar. The area is technically open to the sky but it's used like an inside space. Not pleasant!

Absolute luxury. My only regret is not staying longer. Amazing vegan options for breakfast, wonderful, walkable area and the spa was the highlight of my trip. Counting down until I can stay again.

Can’t wait to return What a gorgeous little hotel! Private terrace, a pool to cool off in, and right in the middle of the beautiful old town. Staff incredibly attentive and helpful, and they had a special offer on spa treatments which we enjoyed whilst there.

Great historic building updated to feel sophisticated, modern, clean and comfortable. Great breakfast, the bar and cocktail areas were great too. Staff were helpful and friendly. The location is right in the heart of the old city so it was a bit noisy at night but that was a small price to pay for such a lovely hotel.