빈치 헬리오스 비치

The trip was a great success, but the hotel was quite worn out. The sunbeds and mattresses on the beach were very worn. The entertainment team was fantastic. The waiters were very friendly, especially Aladine, who was definitely the most communicative and quickly learned Polish :) Best regards to Aladine and Wajdi :)

I stayed at this hotel for a week and really enjoyed it. The entertainment was great, with fun activities every day. Animator Ramos was the highlight – full of energy and always made everyone laugh. Thanks to him, the evenings were unforgettable.

We stayed here for the second time and once again had a very pleasant experience. The air conditioning in the rooms is excellent, although the mattresses are extremely hard. The rooms could use some renovation — after every shower, the bathroom turned into a private swimming pool, and the toilet was leaking. However, the cleaning staff did an excellent job cleaning the rooms daily. A €5 tip at the beginning of your holiday really works wonders. Compared to last year, we found the food less varied and generally too cold this time. The pool is beautiful and peaceful, and you can still find a sunbed at a decent time without having to rush. The staff is very friendly, and the animation team is great, although sometimes a bit too pushy in trying to get you to participate in the activities. At 4 PM, snacks are always available at the pool, but unfortunately, there's often a long queue. This is partly due to the guests themselves, who line up with 10 plates only to throw half of it away. We noticed the same behavior in the dining room. People really need to learn to only take what they’re actually going to eat — it would make the experience so much more pleasant for everyone. The only thing we missed for the kids was an afternoon ice cream by the pool. We’ll probably return again — for the price you pay, what you get is absolutely fair.

Beautiful gardens, tasty food, clean rooms, beautiful beach, very entertaining animation team, a lot of games organized by them. Greetings to the best waiters LAZHAR and HAUCINE from the pool bar. Service in the lobby also at a high level and above all the friend ALADDIN

Vincci Helios Beach hotel is really excellent! Hotel Vincci Helios Beach jest naprawdę świetny! Food is delicious and to the lunch and dinner local wines are served. Jedzenie jest pyszne, a do obiadu i kolacji podawane są lokalne wina. Animation team is very active and does not let you be bored. Animatorzy są bardzo aktywni i nie pozwalają się nudzić. Thanks to their dancing skills you can learn all of those holiday music dance routines what is really great fun to dance them together. Dzięki ich zdolnościom tanecznym można się szybko nauczyć układów do muzyki wakacyjnej i świetnie bawić się wspólnie.

TRUST THE BAD REVIEWS!!! Currently writing this on our last day of what was supposed to be a ‘holiday’. I personally and my partner will not visit this hotel or Tunisia again. It has been a snowball of problems since we arrived. The first being a hotel change, not this hotels fault, but the travel advice for the one be booked was changed and we were no longer able to stay there so love holidays booked us into the Vincci Helios.. not happy but it couldn’t be helped. On arrival it seemed like an amazing hotel, big lobby, beautiful structure but then the problems began. We had a bungalow but there was no internet so requested to move to rooms closer to the main hotel so we could access the WiFi as I had children at home we wanted to be able to contact. Other than that, the bungalow was lovely. Very spacious and a king sized bed. The second room was a massive downgrade, they moved us into the main hotel, it was very small and it only had 2 single beds (bare in mind were a couple and the last room was a king size bed) it wasn’t clean at all, then the plug wouldn’t fit in the bath and the bath was covered in limescale. So unfortunately we complained due to the downgrade and also the fact it wasn’t the hotel we had originally chosen, so we moved rooms again. The 3rd room was also in the hotel itself, it was small, but had a double bed and was clean. We were semi happy. (Worth noting the WiFi only works inside the main hotel and the bungalows close to the main hotel) evening time came and we ran a bath, all rooms have one, when we noticed the floor was wet. It turned out the bath wasn’t sealed properly and the whole bath flooded the entire hotel room. So yet again.. we complained and we moved rooms. 4th room was also in the hotel, again it was okay. Not big and not too clean but at this point we were ready to come home. 6.30am we were woken up by the fans below in the kitchen, not happy but what can we do, we opened the curtain in the room to watch the sun come up, as we were awake, and we saw the floor was covered in ants. We lost our minds at this point, we moved rooms AGAIN also we were told to wait in the room for 4 hours with the ants which we have on video the man telling us. 5th room, they moved us to a bungalow, happy again with the room and the size and we had WiFi but there were still ants. We ended up spraying them with my perfume to kill them and by now we had 3 days left so decided to either go home or suck it up. Food- I managed with the beef stew every night but my partner didn’t eat. A lot of people complaining, very wide selection, but not good quality. They did do pancakes in the lobby every few days which was nice and made the wait better from lunch to dinner. Breakfast 6.30-10am Lunch 12.30-2.30 Dinner 6.30-8.30 Drinks- I would avoid, a paid for bar with nicer drinks or the all inclusive which tasted like dish soap. We didn’t drink the whole holiday after the first day Shops- onsite shop which was fantastic and