A Flemish Tale

This was a fairly unpleasant stay and I would encourage other potential visitors not to come here - especially for the price being asked. There is a significant plumbing problem in the bathroom which means the whole apartment, and especially the bathroom, smells of sewage. Its nauseating. There are problems with acoustics - every move made by the people in the flat upstairs make the floor joists creak loudly, meaning that it is difficult to get to sleep. The flat is on the 3rd floor, up a very steep & narrow staircase. Its an effort to get up to and the staircase is messy and dirty. Its not been cleaned for a long time. The whole place, despite a conversion a few years ago, is now old and tired and in need of some serious TLC. The furniture is old Ikea stuff which is starting to fall apart. The rooflight window hinges don’t work and it takes some effort to get it open without the whole thing collapsing. On top of all this - we were hoodwinked into going here. We originally booked into the House of Edward (another Heirloom hotel), but when we arrived we were advised that there had been a double booking at this hotel and we had been ‘upgraded’ to a bigger room in the Flemish Tale. I think its more likely that the room we were given is difficult to book (there are lots of poor reviews all over the internet for this place) and the only way the company can fill it is via subterfuge - moving people who have booked into one of their other hotels into this one

Beautiful room with high ceilings and very comfortable bed. This hotel is very well located for the old town and my room had a lovely terrace. There is no lift and some rooms are high up but mine was easy to access. Nice coffee machine and great shower

Buitengewoon extreem vreselijke slechte toestanden !!!! Veel te kleine kamer met : beschimmelde matras op de grond, beschimmelde douche, stopcontacten die uit de muur hangen, toilet dat veel te klein is (bovenkant deur op okselhoogte), gaten in plafond gedicht met plastic winkelzakje, zeer gevaarlijke trap naar (zolder)kamertje, geen onthaal. 120€/nacht voor een vreselijk vuil kamertje zonder ontbijt !!! WEGBLIJVEN HIER .... DENK AAN JULLIE GEZONDHEID EN WELZIJN !!!! 🤬🤬🤬🤬