Magazine Vista Hotel

Location is fantastic. Near to the GAMA mall. It provides Netflix, toothbrush, slippers, etc... Room configuration: (1) King Bed (2) 1 Queen 1 Sgl (3) 2 Queens. Spacious with living room and a big kitchen equipped with kettle, microwave, washer cum dryer and fridge. However, its cleanliness was in doubt. We stayed in the bedroom with ensuite toilet. The room smelled, so we had to leave the door open throughout the night. On top of that, our bed also smelled quite badly. The shower screen moved out of its alignment and it does look dangerous. Upon arrival, they gave us a card and stated wifi password and next day check out date. 1. Wifi Password was wrong 2. Check out date was also wrong Whatsapped them, they provided a new password and confirmed my check out date is 2 days later. Come next day, we couldn't enter the apartment as pin number for the lock was not valid anymore. So the whole group of elderly and children got to wait for someone to come and reset the pin. Asked what went wrong, they simply said system error. No apologies given. I couldn't change hotel midway too as I had paid for 2 nights and moving 4 elderly + 3 children to another hotel at the last minute during June school holiday is no joke. While the minor inconveniences were resolved eventually, I do not think I will stay here again as cleanliness and safe amenities are important to me.

There is almost nothing good to say about this ”Hotel”. I tried to contact the Hotel several times before we arrived. No one answered to me. I also tried to change my booking because of the emergency in the family and contacted Hotel, but Magazine Vista Hotel only wanted the money. They answered 1,5 week after my contact. Now after check out i saw that Hotel charged my credit card much more that the booking amount + taxes were. Please if you want to keep safe and secure your money, don’t book this Hotel. It is a scam!! The apartment it NOT very safe either. There is no reseption or anything. The door of the apartment is facing a busy street. Not secure at all. No staff and no one answers to you. Apartment is big but you can not sleep on the other bedroom because its facing the noisy street. Sheets had several stains so we did not feel very confortable to sleep on those dirty sheets.