호텔 세리 말레이시아 겐팅 하이랜드 사진

프론트 데스크 서비스는 세심합니다. 언어를 이해하지 못하더라도 택시 서비스 및 기타 서비스를 최선을 다해 도와주지만 주변에 식사할 수 있는 곳이 많지만 객실 시설과 장비가 오래되었고 샤워 헤드가 불편합니다. "펑"하는 소리가 나면 감전될까 정말 두렵습니다.

괜찮은 호텔... 제가 예약한 겐팅 주변의 일부 홈스테이와 비교하면 평범한 시설입니다...

Wi-Fi는 매우 약하고 로비에서만 사용할 수 있습니다. 헤어드라이어는 없고 TV가 2개를 차지하는 식품 저장실 테이블 근처에 전원 플러그 3개만 있습니다. 다른 하나는 허리 높이 아래 침대 옆에 있습니다. 방에서 냄새가 나고 전체 장소가 매우 낡았습니다. 검은색 테두리의 조류와 페인트가 벗겨진 변기 세면대의 첨부된 사진을 참조하세요. 벽면 전원 플러그도 더럽습니다. 그들은 심지어 세금을 포함하여 환불 가능한 보증금을 나에게서 징수합니다.

위치는 훌륭하지만 방이 상당히 실망스러웠습니다. 화장실은 꽤 더러워 보였고 방은 약간 냄새가 났습니다. 아침 식사는 단품요리로 제공되며 체크인 시 아무도 알려주지 않습니다. 하지만 마칸 식당과 제과점을 쉽게 찾을 수 있습니다.

만족스러운. 깨끗한. 가족에게 적합합니다.

Absolute NIGHTMARE. I booked 2 rooms with them via Trip.com. When I arrived, I provided both confirmation numbers and my name but the reception refused to acknowledge and simply insisted I only had 1 room booked. They also said that the hotel was fully booked. As it’s close to midnight and I’m with my elderly mum, I had no choice but to make a second booking at another hotel while the Trip.com customer service operator tried to rectify the problem. Turns out there were 2 rooms booked, 1 under my name, the other under my husband’s name. But the receptionist simply chose to disregard the booking confirmation numbers which I’ve provided. Thereafter, I asked the Trip.com customer service operator to help me cancel the second booking since the 2nd room is available for me to check in at Hotel Seri Malaysia. Soonafter, the hotel manager told me that the 2nd room amenities is faulty when I was checking in for the second room when they could have told me earlier. As I had already made a second booking at another hotel, I asked if I could cancel the second room since it’s entirely the hotel’s error to which the manager said yes but I have to liaise with the Trip.com CS operator. However, little did I know this so-called Hotel Seri Malaysia manager was playing a prank on me. After endless to and fro calls, I got to know that the same manager refused to cancel the second room booking and even had the audacity to tell the CS operator that I was the one who insisted on cancelling even though they offered me another room (mind you, I have never heard anything of such from him) so I went over and asked when did you ever offered me another room!?! Thereafter, he tried to come up with all kinds of excuses to cover up for their mistakes and errors. In the end, I couldn’t cancel the second room at Hotel Seri Malaysia and had to incur the loss of the second booking I made at another hotel just because someone couldn’t do their job properly. It’s a joke if someone like that can be a manager. I have attached photos of their so-called family room. Cracked toilet bowl, used soap bar from the previous tenant, dirty sink, smelly bedsheets, yellow-stained towels, no hair dryers. Honestly, I’ve stayed in budget hotels far better than this. Stay at your own risk, ppl.

ok nice untuk family, will repeat next time ada breakfast skali

It's time to upgrde all the furniture and ammernities. Outdoor look presentable.

This hotel surrounded by a lot of shop