Resorts World Genting - Crockfords

아름다운 객실입니다. 하지만 엘리베이터 로비에서 객실까지 걸어가려면 약 300m를 걸어야 했습니다. 마지막 객실이었기 때문에 숙박하는 동안 매일 하기에는 꽤 멀고 피곤했습니다. 도착했을 때 객실이 준비되지 않았고 공식적으로 체크인하기 전까지 오후 5시가 다 되어서야 했습니다. 제공되는 아침 식사는 별로였고(뷔페가 아님) 서비스가 느렸습니다.

The hotel hardware is all correct but staff is a bit lacking. We had a super late check in. The first night we stay on first floor only hear the furniture dragging around from mid night till early morning. Hotel manager cannot explain but they found me another room. I suspect noise is from ****** platinum club. Don't get me wrong. The staff are helpful trying their very best but hotel is just short of manpower in peak season in terms of housekeeping. We stayed in Junior Suite. We had breakfast but food doesn't match up to a five stars hotel. I supposed it is hard to get staff to work in Genting highland. Until we checked out. I dunno how the Crockford exterior looks like and it remains as a mystery. Renovation is on going so one has to be careful to pick the right room. We pay a lot for two nights of stay. Late check in and early check out that actually make us lose out quite a fair bit. Shuttle bus is provided to Genting Grand but we figured a lot of outsider are using that service without approval because driver won't check and the bell boy also care less. That is what I mean by hardware is right but staff are not quite right. Hotel staff also can hop in for a free ride without queuing. I doubt if anyone really care.