Starling Hôtel Résidence Genève

I stayed at this hotel with my children, and I would definitely not recommend it for families. The rooms were extremely uncomfortable, and the bathroom had a horrible sewage smell that spread throughout the entire room—it was absolutely unbearable. I reported the issue immediately, but nothing was done. Only when they saw I was checking out did they offer to move us to a different room, which was far too late. To make matters worse, there’s no elevator access from the ground floor, so we had to carry all our luggage up half a flight of stairs just to reach the lift. Also, during the summer, the air conditioning is completely inadequate—the room never cooled down, making our stay even more unpleasant. Overall, a very disappointing experience. This is definitely not a family-friendly hotel.

I stayed at Starling Hotel Residence in Geneva in June 2024 with my daughter as part of a Euro educational tour. The hotel was okay and served its purpose, as we were travelling with other students on a budget-friendly trip. However, I was disappointed by their linen change policy, which states that bed linen is changed only every five days. We stayed for seven days, and our room was not cleaned at all during our stay. On a positive note, the shower was amazing! Since it was early summer, the consistent supply of hot water was greatly appreciated. Overall, the hotel is average and caters well to student budgets, though I still found it quite expensive—which is generally the case in Switzerland.

Great hotel in good location, clean, honest and with excellent service. Trams right in front of the door brings you everywhere. My room was spacious and had a small kitchen and everything else I needed. A good stay at fair prices, very centrally located

Good evening, I would like to thank you all, specialy to the staff at the reception in special to Daniela because she was the one who welcomed us when we arrived. shes very accomodating. We came here as a tourist but i was hospitalized that we need to extend our stay in Geneva. Processing our Schengen Visa extention is very difficult, nobody assisted us except Daniela. She was very patient in assisting us even doing multiple work because there are guest coming that she needs to attend but she really gave us her time. Im very grateful that Starling got a staff like her. I was about to cry a while a ago since nobody knows the process of our visa extention request but i really thank God she is the one assign in the reception today. We finished everything thru her help. Im very grateful to Daniela for her kindness. I dont even know how to thank her for her help. I also saw her carrying a heavy wheelchair of the visitor at the same time assisting everyone coming to the reception. Shes doing multi tasking. Shes really very helpful. Starling is lucky to have someone like her. Yahoo Mail: Search, organise

Awful place. Noisy due to the road and was full of noisy guests shouting late at night. Avoid and find another place to stay. No reception after 1700 at weekends so a kiosk checkin needs to be used. Is more like a student hall of residence than a hotel.

Friendly and efficient staff. Stand-alone Air Conditioning worked fine, which was good as Geneva hit 102F in August 2023. Tram stops right in front. No complaints. We would stay again. Everything worked. No problems.