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Absolutely wonderful Christmas week in the Austrian Alps, Hotel Lohman did not disappoint, first thing to mention (and this may make a difference to some) from the outside the Lohman is not your picture book Alpine hotel, it's more like a city centre hotel not sure where Crystal take the pictures for their brochures but I'm pretty sure not many of the guests have ever seen the view of the hotel however that doesn't bother us in the slightest, the two guys in reception were brilliant nothing too much trouble everything explained really well and we were made to feel extremely welcome straight away, our room on the 4 floor was very just what we expected a good size with a seated area and table a fridge and we had requested it coffee and tea was available (we didn't see the need for ourselves) fantastic shower and bathroom, not much of a view from the room as we were on a lower floor looking out on where some residents had parked their vehicles you could see some of the mountains but again we weren't too bothered by this, I would advise anbody booking this hotel who requires ski hire to add this this to your booking it's done through the attached Lohman sports shop which you can access within the hotel, the team there are the best we have ever used, along with the best advice and equipment these guys are really good. Now to the restaurant, we had read all the previous reviews and generally they seemed to be mostly good an odd one here and there complained about different things, I can honestly say it was a really wonderful experience, it's a buffet breakfast with fruit, cereals, cheese and cold meats and a hot option everyday, a nice touch was having Luca too cook your omelette or pancakes to order as an extra option, cake and coffee were available in the afternoon, the evening meals were again buffet with various soups, salad, and cold option, separate things for young children, and the main hot meal was usually a roast pork, beef or seafood choice, not sure about vegetarian or other options available as this does not affect us, we found the choices to be varied and tasty, it's also very wine and beer at evening meals and we didn't notice anybody abusing this at all, the Christmas Eve gala meal was also a really nice touch with prosecco and canapés and the tables all decorated even a visit from Santa. One last thing to mention about the restaurant is Frank and his team they are brilliant and couldn't of made us feel more welcome, they even made us a packed lunch for the coach journey when we left, as we were a 6.00am pick up. All in all we had a fantastic week at the Lohman and couldn't fault anything, may well be back next year.

We stayed on a Crystal Ski package holiday. Nothing but good from rival to departure. Absolutely brilliant. Every member of staff were polite and nothing was too much trouble. Special mention for Frank and Annika in the restaurant. The complementary local beer wine and soft drinks free flowing every evening.

We booked this hotel via a ski holiday operator . It is a family hotel although we didn’t go as a family . The room was very large so plenty space to spread all the ski clothing around . Room was warm.i like a good shower and it certainly had that. We were half board . It’s a buffet at breakfast and dinner . I could not fault the quality or quantity of food . The staff were attentive and very pleasant . We ate there most nights but did try other restaurants on two occasions . There was a choice of at least 3 main courses , a vegan option and a children’s menu every night . The main courses over the week included venison goulash , mussels in a curry sauce and perch pike plus the more normal salmon roast beef and pork . The omelettes at breakfast are cooked to order and really could not be faulted . Plenty pastries ham cheese etc . If I had any issue it’s the lack of a bigger bar /lounge to sit in the evening plus the lack of any English speaking tv channels . There are plenty channels including sky but none seemed to either have English or English subtitles . .

From the moment we arrived we were looked after exceptionally well. The most remarkable thing about the hotel is the staff, they are absolutely fantastic. We are a family of five with three young children. The ski school is no more than a 200m flat walk. The ski school staff were very good. The hotel provides lunchtime care, so that you can have the whole day to yourself if you wish. We hovered around on the first day to check everything was ok, and it was excellent, the kids were safe and happy. The hotel offers a kids club, which our three loved going to every afternoon & evening. Lots to stimulate the children and good fun. There is lots of choice at breakfast & dinner. We thought the food was very good, and once again, nothing was too much trouble. Surprisingly decent house wine! Our rooms were warm & comfortable, and bigger than what you get in France. Our linen & towels were changed daily. The ski hire shop is attached to the hotel, so couldn’t be easier, and all the kids stuff was free to hire. We also got a discount as hotel guests. I highly recommend this place if you are looking for a great family skiing holiday, everything is made easy for you. A big thank you to Luis, Marcus, Frank, Annika, Omar, the fantastic Hungarian barman whose name I can’t recall (sorry) and all the other wonderful team at Hotel Lohmann. We had a great time, the whole family enjoyed it. Great great family holiday.

We stayed in the Hotel Lohmann for a week before Christmas and have nothing but good things to say about it! Our room for our family of 5 with three teens was perfect with plenty of space for everyone to sleep, relax and for all our stuff - having two bathrooms was particularly good! We loved the coffee and cakes when we got back from skiing in the afternoon and both the breakfast and evening meal buffets were delicious with so much choice and variety. The fact that wine, beer and soft drinks were included was a bonus! All the staff we met were delightful - so friendly with nothing too much bother, they were all a real credit to this wonderful hotel. We are very much hoping to get booked in for next year soon!

We booked to stay here through Crystal. Having read the consistent reviews in TA, we were fairly happy it would suit our family needs and budget. Everything met our expectations and more, we loved our stay!! Good variety of food each evening was met with free flow of beer/wine; all met with excellent service from the staff (notably Frank and Annika). Rooms v clean and good size, with nice sized bath/shower. A great bonus was the hotel staff would collect our son from ski school each lunchtime and take them to their attached restaurant!! this allowed us 3 days off 0945 drop off and 1530 collection with the remaining days left for full family ski days! Bar was small and as described with little atmosphere compared to other places, but we entertained ourselves with games etc. Good service from the attached ski shop, swift service and vouchers included when staying at the hotel. 1 thing would be for the hotel to revamp the spa area and re-visit the 'no bathing suits in the spa'. Would 100% return!!