더 원더 호텔, 라마다 바이 윈덤 후기

We have stayed at this location for over 30 years. Facility has always been perfect. Location is great. Since Wyndham took over it has gone to hell. Had confirmed reservations last April when spring break was in full swing and when we arrived at the facility we were advised that our room had been let to some college students. Took me a couple of months to get my refund. This time we checked in on the 13th as scheduled. Room had no phone, no coffee pot, no ice bucket and no lamp shades on the lamps. Bathroom has no mirrors. Had to go to office because they did not answer the listed phone. I called the reservation number and they tried to contact the desk several times and call me back and said they got no response either. The desk never answered my cell calls the entire time we were there. We got room service one out of the 4 days and I had to go to the laundry and beg for clean towels. We were in room 543 and room 545 had a bunch of barking dogs that I did not know the facility allowed dogs. Telephone was installed in our room but it would not work neither would the wifi work on my IPad. To put it plainly we will never use Wyndham facilities again.