슈어스테이 플러스 호텔 바이 베스트 웨스턴 개틀린버그(SureStay Plus Hotel by Best Western Gatlinburg)

Right on the ***** so it’s close to everything. Staff was ok. Place was pretty crowded

I am not one to complain but I payed $230 for one night, I would expect for that price to have no issues. Unfortunately the carpets were very wet and the smoke detector was not installed, it was sitting on top of a cabinet.

酒店位於鬧中取靜的河邊，走路到市中心只需幾分鐘，省去逛街開車停車的麻煩。一進門發現馬桶和洗手枱不通𣈱，立即連絡前台，卻馬上送來工具讓我們自己處理😓在堅持換房或離開酒店後才再給了另一間房住下。如果沒有這個不愉快經驗，這是一個不錯的地方！早餐也很好吃！

房間很大，很乾凈，大堂有點小，出去旅遊住宿性價比高

Wonderful place. Very clean. The breakfast is great and the man taking care of the breakfast area is very friendly and very nice

We love this hotel. We have been staying here for years. The staff is wonderful, rooms are clean, beds comfortable and the area is very quiet and peaceful. We look forward to our next stay in a few months.

The location was convinent to are restaurants that we had planned to visit and out of the way enough you could enjoy the sound of the river flowing by. Unfortunately there seemed to be some construction being done on the building and the large tarp hanging on the side of the building was extremely loud. Overall a pleasant stay even though it was not the best experience with sleep.

We always love staying here but we had an issue with not being able to check in 15 minutes early. The girl at the desk turned us away and refused service. All she had to say is I can get you checked in and come back when your room is available but she gave us a nasty look. Also, you now have to go back to the front desk to get a remote for the TV. Other than those two issues, it was great!

Checked in went to room to find a switchblade knife in the sofa bed open luckily no one got stab sheets were dirty they turn the wifi off in the middle of the night before you check out. When ask the manager abrhe knife she says its a sofa stuff gets shoved in them.